Costly April Fool's Joke on Me

Chounch McGavin · Apr 2, 2016

I ordered a brand-new Spyderco Civilian from a very reputable online retailer. I left instructions to send me a brand new, unused model (something that hasn't been returned). I came home today to find that a serrated point is completely missing (big chip).

By the way, I'm active LE, and ordered this fine implement as soon as I had very sketchy incident where I was thinking "I wish I had a better knife".

Joke's on me, I guess.

Liquid Cobra · Apr 2, 2016

Return it

Rat Finkenstein · Apr 2, 2016

if they're reputable, they will set things straight.

Menefee_01 · Apr 2, 2016

Contact Spyderco, they will make it right. I have had excellent success with their warranty and returns department.

bearfacedkiller · Apr 2, 2016

Return it to the dealer if they are reputable. This doesn't sound like an issue.

Insipid Moniker · Apr 2, 2016

Yeah, immediate call to the dealer and return on that one.

Chounch McGavin · Apr 14, 2016

Update. The retailer finally processed my return. And now the replacement is backordered for two weeks. I canceled the order and went through Bladehq.com. Hopefully I have something in my hands soon.

ejames13 · Apr 14, 2016

Out of curiosity, who is the reputable dealer?

Chounch McGavin · Apr 14, 2016

ejames13 said:
Out of curiosity, who is the reputable dealer?

Knifecenter