Customer service after the fact worth price of admission!

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Jun 6, 2002
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People who shy from the cost of a Sebenza should know what it feels like to return a Sebenza to CRK for reasonably-priced reconditioning and see how great the knife winds up.

I was lucky enough to obtain a used LEFTY large Sebenza from a forum member. It was certainly a very serviceable knife to start out with. Nevertheless, I sent it in to CRK for double thumb stud, reblasting the handle, blade sharpening, touching up the lock mechanism and general tweaking.

Holy cow! The knife it BRAND NEW AGAIN! Even went so far as to get the new CRK belt sheath for it, which is extremely high quality. You know that I am a happy camper.

If you are thinking of a Seb and double thinking because of price, then save up some. Most shy from the price, but then wind up getting a ton of lesser quality knives over time that collectively are double or triple the cost of one good Sebenza.
 
(Hi, Savas)

I wanted to chime in on this, although it is probably preaching to the choir.

I had a couple of Sebenzas that went back to CRK and if I told you how well I was treated you wouldn't even believe me. Going beyond the call of duty was just the beginning for them. Bridget is an angel. Matt Cook
 
CRK doesn't have good customer service! It is more like "family" service! They act like every knife they send out is one of their children, and when they get them back, they rejoice, and put them back into "like new" shape for very little, if any, money.

Try to get Chevy or Ford to do the same!

Bruce
 
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