Customer Service Question

A

Architect

Gold Member
Joined
May 31, 2001
Messages
2,215
Why does Busse Combat charge credit cards for products before they are shipped?
 
In my experience, they charge my card right away when I order through the website, but when calling in or responding to special offers, my card is charged two weeks or less before they ship. This concerned me a bit when I first ordered, but they are a trustworthy crew. If you have concerns, just talk to Jerry and he'll make sure you're happy! :D
 
It speeds up cash flow. If you were a businessman you'd do the same.
 
Originally posted by Architect
Why does Busse Combat charge credit cards for products before they are shipped?
Click to expand...
it's called float... jerry is behind on his beer money:D

you got to be kidding me:confused: i haven't been billed yet:rolleyes:

would you believe i'm broke and haven't been shipped a busse yet?
kassi brings them all in person god bless her lil heart :cool:

screw off skunkers... KO:footinmou
 
It is the particualr software they use for their on line ordering. If you don't want you card charged until it shipps, then I suggest you call and make your orders. That is what I do.
 
Originally posted by rt014
It speeds up cash flow. If you were a businessman you'd do the same.
Click to expand...

Not exactly. It is related to the ordering software on the website.
 
It is not exactly connected to the software on the website. I was charged two weeks ago for a Desert SH. I think what gets people is that they start paying interest on charges as soon as they are made by Busse Combat, but it may be weeks before the product arrives. Technically we are giving Busse an interest free loan for the interem between charges and the receipt of product.
 
However as stated earlier, these are honest folks. I'm sure that there is no malcontent in the charging practices.
 
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