Of all the makers I have dealt with the only three that I have needed any after sale support from one was Darrel Ralph and he was great. He got back to me immediately with the information that I required. Then there was John Fitch and he also did everything I could expect considering the situation he found himself in. Ron Leuschen also did a great job of looking after a small problem that I Had with one of his knives.
Of those that I have dealt with that I have not needed after sales service from, I have had great experiences with Ivan Campos and Ed Fowler.
There are quite a few makers that I have ordered knives from that have not arrived as of yet or that I have contacted about ordering knives, that I would have no hesitation dealing with in the future. These include: Ron Newton, Dan Farr, Bill Burke, Bill Buxton, Jerry Fisk, Roger Massey, Bailey Bradshaw, Brian Lyttle, Ed Storch, Nick Wheeler, Shane Justice, Audra Draper, Tai Goo, Ray Richard, Michael Connor, Daniel Winkler, Ted Dowell, Greg Lightfoot and Des Horn.