Customer service

Joined
Aug 3, 2009
Messages
2,849
I bought a user fatty camp blood on the secondary market.It had some tree sap stains and I was good with that because I use my knives hard.Jeremy contacted me about spa'ing my knife.All I can say is wow Jeremy has this knife looking brand new with a kick ass platinum edge.From the time I sent my knife out till I recieved it back was 7 days. Now that is killer customer service.Jeremy definetly cares about his customers.I will definetly be back for more Horton knives!!

Thanks again,
Lt. Mike
 
If it's a fixed blade knife, I won't give it a second look if the maker wasen't H/K. For me, the trail stops in Camden. Not only does he give great service he is just a great guy
and funny as hell to boot.
 
I defy anyone to show me any business or person who returns communications as fast as J.
 
He sure is fast responding to emails,,, sumptin' to do with him being one with his Blackberry or sumptin',,, ;) :D
 
Jeremy is the man! Thats why I will definetly own more Horton's in the future.I am only willing to spend my hard earned money on real people's products. The way J cares about his customers speaks loads in it's self. A true class act,Not to mention the kick ass knives too!

Mike
 
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