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Does it make a difference? Either way you are back where you started.

If Eknives has a shrinkage problem, they would of course want to deal with that. But I'd wager that's much easier to detect on the inside with paperwork than outside with one data point.

Best of luck finding what you're looking for. I've been seeking a lefty elder burl Mnandi for a while now, I can sympathize.
 
Locutus D'Borg said:
So, I love Chris Reeve Mnandis, which are very hard to find, and I check all the dealers almost every day to see if one comes in. Well, 2 days ago a new Damascus Mnandi, one I wanted, appeared on the eKnife website so I instantly bought it. They were the only dealer in the country to have a Mnandi available.

Today I receive a long email from the OWNER of eKnife, apologizing for their NOT HAVING the Mnandi, and he didn't know what happened. He went on to speculate that it could be his new software, etc. He ended by saying he refunded my money.

In my experience, especially with highly desirable watches (ROLEX AND PATEK), employees know that these objects can bring significantly more on the secondary market. This is a huge problem in the luxury watch market.

I don't know what happened with my Mnandi, but when the owner of a large company sends a long explanatory email to the customer of a single knife, well, my antennae go up.

Thoughts? I want to think the best, but I am suspicious.


I
Click to expand...
You got a nice apology for something that may well have not even been seller's fault ...then you burn them on BF ?

You may have hurt the merchant , but how have you helped yourself find the knife ?

Why would anyone want to do business with you now ? :confused:
 
Locutus D'Borg said:
when the owner of a large company sends a long explanatory email to the customer of a single knife, well, my antennae go up.
Click to expand...

And this is worse than YOU having to contact the company, ask where your knife is, being ignored for weeks, and finally getting a response that your knife is not actually in inventory, then waiting some more for your refund? I think not.

EDIT - Doc above, obviously types faster than I do. :)
 
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I wouldn't be too worried, and you can capitalise on the situation too if you're smart.
You got your money back, so you aren't out of pocket. The owner has personally emailed you - you can now use this to your advantage. Reply saying that you appreciate his response, the knife was one you had been searching for for ages - would it be possible to be prioritised and personally emailed/called if another did crop up on his doorstep? He might even then put his feelers out for you, fellow proprieters, sellers etc and he'll be looking for you.
Worth a try, it may work.
 
Ruari said:
I wouldn't be too worried, and you can capitalise on the situation too if you're smart.
You got your money back, so you aren't out of pocket. The owner has personally emailed you - you can now use this to your advantage. Reply saying that you appreciate his response, the knife was one you had been searching for for ages - would it be possible to be prioritised and personally emailed/called if another did crop up on his doorstep? He might even then put his feelers out for you, fellow proprieters, sellers etc and he'll be looking for you.
Worth a try, it may work.
Click to expand...
Yes ! This is the smart approach . :cool::thumbsup:
 
Not that it's quite the same, but there have been several times I've tried to buy something off ebay where it said it was the last one, and then a day or so later get a message saying they don't actually have it and are issuing a refund. Has happened enough that I don't bother trying anymore if it says "last one". So, could have just been an honest inventory mistake.
 
Locutus D'Borg said:
So, I love Chris Reeve Mnandis, which are very hard to find, and I check all the dealers almost every day to see if one comes in. Well, 2 days ago a new Damascus Mnandi, one I wanted, appeared on the eKnife website so I instantly bought it. They were the only dealer in the country to have a Mnandi available.

Today I receive a long email from the OWNER of eKnife, apologizing for their NOT HAVING the Mnandi, and he didn't know what happened. He went on to speculate that it could be his new software, etc. He ended by saying he refunded my money.

In my experience, especially with highly desirable watches (ROLEX AND PATEK), employees know that these objects can bring significantly more on the secondary market. This is a huge problem in the luxury watch market.

I don't know what happened with my Mnandi, but when the owner of a large company sends a long explanatory email to the customer of a single knife, well, my antennae go up.

Thoughts? I want to think the best, but I am suspicious.


I
Click to expand...
You are “ suspicious” because a dealers website doesn't match actual stock? Really?
 
Then... By your own analogy.. play the game then...

Go secondary and pay like you would with ROWLEKS Patek, AP, VC...
 
Ruari said:
I wouldn't be too worried, and you can capitalise on the situation too if you're smart.
You got your money back, so you aren't out of pocket. The owner has personally emailed you - you can now use this to your advantage. Reply saying that you appreciate his response, the knife was one you had been searching for for ages - would it be possible to be prioritised and personally emailed/called if another did crop up on his doorstep? He might even then put his feelers out for you, fellow proprieters, sellers etc and he'll be looking for you.
Worth a try, it may work.
Click to expand...
This is a good idea. Thank you.
 
Wow, I feel like you’re being way too suspicious.

I don’t see any incentive for the dealer to purposefully adverise a knife they don’t have, only to turn around and issue a refund and apology. They just as easily could have avoided the whole thing and gone atraight to secondary market if that was wanted to do. Why go through the cost of the charade?

It feels to me like the apology was sincere. Absent evidence to the contrary, maybe just take him at his word and understand stuff goes wrong. Personally, I feel like the mark of a good company is they admit mistakes and try to make things right. I would have been satisfied with the handling of this, though certainly disappointed it didn’t work out.

I do empathize on the lack of availability. I have two in order and the look to be at least 16 more months out.
 
I don't see a problem...
He took the time to explain what he thought might have happened, and gave you a prompt refund...
Back to Square one...

(I've been looking for a Left-Hand Mnandi for about a year...)
 
I would keep an eye on the used section here and knife swap on reddit, probably see at least a couple posted per month.
 
Locutus D'Borg said:
So, I love Chris Reeve Mnandis, which are very hard to find, and I check all the dealers almost every day to see if one comes in. Well, 2 days ago a new Damascus Mnandi, one I wanted, appeared on the eKnife website so I instantly bought it. They were the only dealer in the country to have a Mnandi available.

Today I receive a long email from the OWNER of eKnife, apologizing for their NOT HAVING the Mnandi, and he didn't know what happened. He went on to speculate that it could be his new software, etc. He ended by saying he refunded my money.

In my experience, especially with highly desirable watches (ROLEX AND PATEK), employees know that these objects can bring significantly more on the secondary market. This is a huge problem in the luxury watch market.

I don't know what happened with my Mnandi, but when the owner of a large company sends a long explanatory email to the customer of a single knife, well, my antennae go up.

Thoughts? I want to think the best, but I am suspicious.


I
Click to expand...
You antennae are paranoid :) He could just be freaked out his new software isn't working as expected. He might have been worried you'd start a trial by internet. Maybe you should delete the content in your first post
 
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