Demko's outstanding customer service

[Tritium]

Somehow 4 screws are missing from my Freereign sheath. I'm not positive if they were ever there or if they fell out. It's brand new so who knows. If anyone knows how to acquire some or what the dimensions are I would greatly appreciate it.

BTW, I suggest blue/purple loctite for those.

 

[Blues]

Somehow 4 screws are missing from my Freereign sheath. I'm not positive if they were ever there or if they fell out. It's brand new so who knows. If anyone knows how to acquire some or what the dimensions are I would greatly appreciate it.

BTW, I suggest blue/purple loctite for those.

D DemkoKnives

 

[Demko Knives MWallace]

Somehow 4 screws are missing from my Freereign sheath. I'm not positive if they were ever there or if they fell out. It's brand new so who knows. If anyone knows how to acquire some or what the dimensions are I would greatly appreciate it.

BTW, I suggest blue/purple loctite for those.

I’m sorry I didn’t see this sooner.
Please email me mike@demkoknives.com
Reference this post please.
I will get you taken care of.

 

[Tritium]

No problem, thanks!

Just sent you an email.

 

[Demko Knives MWallace]

No problem, thanks!

Just sent you an email.

Email replied to and parts have shipped.

 

[jbmonkey]

Email replied to and parts have shipped.

that awesome service Mike. y'all are doing it all right, over at Demko....

 

[Blues]

I'm sure I'm waiting for something...




Well done, guys.

 

[Demko Knives MWallace]

that awesome service Mike. y'all are doing it all right, over at Demko....

Demko Knives always wants the customer service to equal its outstanding blades.

 

[Tritium]

Got the screws yesterday in the mail. I really appreciate the great service.

Now all I need is to get them to make more AD20's.

 

[LLRJ17]

Got the screws yesterday in the mail. I really appreciate the great service.

Now all I need is to get them to make more AD20's.

Perhaps update the thread title to reflect Demko's outstanding customer service?

 

[johnnytoxin]

Just wanted to piggy back on this thread and say I also have experienced nothing but excellence from Demko’s customer service. I had a few issues with a few different knives and in each case the customer service was outstanding and everything was resolved. Thanks!