Hello, I just purchased your Deluxe Work Brief bag as a replacement for a decade-old briefcase from Duluth Trading that is long-discontinued. First, the material is much thicker and heavier than I imagined, and the zippers and clips all appear to be very heavy-duty. I'm quite happy with the build quality.
I'm not so impressed with the design and organization pockets. For example, the laptop compartment is large enough for the thickest and heaviest laptop ever made. But there are no pockets or dividers for power cords, usb and network cables, flash drives, mouse, or anything else that goes with a laptop. The top and sides are not padded at all, and the bottom padding is thin and weak.
There are four pockets on the bag's exterior that cannot be used because they don't zip closed.
Unbelievably, and quite frustrating, the internal office space area has ~no~ closable or secure pockets. No place for a checkbook, passport, receipts, business cards, or anything else that travelers, workers, and business people need to carry.
The file folder pocket, again, has no dividers or pockets for separating magazines, paperwork, or brochures.
Seriously, it's as if someone FORGOT to design the bag's interior.
Unfortunately I cannot return the bag because I need it tomorrow for an overseas business trip. But if Carhartt ever fixes the so many obvious problems and oversights with this Brief bag, will you consider taking this back as an exchange?
