Most of us don't live anywhere near a bricks-and-mortar retail store where we can handle full product lines from lots of manufacturers. As a result, we wind up ordering knives from catalogs, online or actualm, without having ever seen the knife in person. How many of you have been disappointed when you received the knife because it just wasn't what you expected - it looked or felt different, bigger or smaller than you expected, etc.? What do you do in that situation, send it back? Is there any way around this problem?