Do Me A Favor!

JK Knives

JK Knives

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Joined
Mar 6, 2001
Messages
28,094
When I email you that I`m getting ready to start your knife, have the courtesy to email me back. Even if you have changed your mind, at least reply to let me know, so I don`t waste time and money on materials. After I send two emails, with no reply, consider your order cancelled.
 
Hi John -

Come on man, can't you just read minds???

Check - I will remember to reply asap - just common courtesy and a shame you have to even post this.

best regards -

mqqn
 
Now for my other pet peeve. When a customer receives his order and does not let you know, by either posting here, or by email. I know they have received it, I always use delivery confirmation, but it would be nice to hear from them. I make a point of emailing when I receive payment, how about returning the favor.

Rant mode off!
 
Whoa!! I know folks back out but I never imagined it would be to that extent. I am sorry to hear it is so bad. It is definitely the less glamorous side of being a craftsman for hire.

Bill
 
Sounds like you are asking for no more than common courtesy. Seems more than fair to me. Sorry you are having problems.
 
lmalterna said:
Whoa!! I know folks back out but I never imagined it would be to that extent. I am sorry to hear it is so bad. It is definitely the less glamorous side of being a craftsman for hire.

Bill
Click to expand...

I like that, "Craftsman For Hire." Kind of like Paladin (for those of you old enough to know who Paladin was).
 
That's John. "A knight without armor in a savage land".
 
Good communication is a two-way street. It seems that there are quite a few people who have complained (with good reason) about the lack of communication from the person who is making their ordered knife. I can certainly understand, from a customer's point of view, how frustrating that must be. I also understand how frustrating it must be, for the maker, when a customer doesn't respond in a timely manner.

Among the many reasons I am so fond of John's knives is his excellent customer service. He has quickly answered any and all questions I've asked and always keeps me up-to-date on the status of my orders. In today's world, such excellent service is almost a rarity and John should be commended for going above and beyond the call of duty.

The least we can do, as customers, is to communicate at a level that meets John's excellent performance. That way everybody wins and we're all happy little knife-nuts with a stash of JK blades. I know I will make an extra effort to respond in a timely manner.
 
Maybe you should make or edit a sticky with the subject "Guidelines to ordering a Custom Knife"; Though it is getting kinda crowded up there.
 
;) A craftsman puts something of themselves into what they produce- not because they get money for it but because they are proud to put their name on it.

A good mentor, friend and second father to me was a gunsmith. Not a big name guy but someone who had raised a family and made a good local name for himself for good fair work. A lawyer customer brought him and old Winchester, I think it was a model 12- it had been neglected and was a family hand me down. Guy wanted it fixed up nice to remember his grandfather by. Wayne spent many hours over several weeks to restore the beauty of that fine old gun- not making it new by replacing parts but by peening worn parts and then stoning them into fit. Charcoal blue and lots of hand rubbing the finish. When the guy picked it up he was very happy with the work, when he walked out to his car, we watched him open the trunk and then DROP the uncased gun into the trunk, slam trunk and drive away. Wayne closed the shop for the rest of the day..... ;)

Somedays your pride is the opnly appreciation you may feel.

Bill
 
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lmalterna said:
;) A craftsman puts something of themselves into what they produce- not because they get money for it but because they are proud to put their name on it.

A good mentor, friend and second father to me was a gunsmith. Not a big name guy but someone who had raised a family and made a good local name for himself for good fair work. A lawyer customer brought him and old Winchester, I think it was a model 12- it had been neglected and was a family hand me down. Guy wanted it fixed up nice to remember his grandfather by. Wayne spent many hours over several weeks to restore the beauty of that fine old gun- not making it new by replacing parts but by peening worn parts and then stoning them into fit. Charcoal blue and lots of hand rubbing the finish. When the guy picked it up he was very happy with the work, when he walked out to his car, we watched him open the trunk and then DROP the uncased gun into the trunk, slam trunk and drive away. Wayne closed the shop for the rest of the day..... ;)

Somedays your pride is the opnly appreciation you may feel.

Bill
Click to expand...

Holly heck, that is a sin!
 
I agree with you completely on all accounts john. it's definitely nice when people let you know got the payment, shipped it out, here is dc# and the same from the buyer.
 
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