Does Anyone Know How To File A Claim?

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Dec 11, 2014
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I've been waiting all day for my delivery from Buck knives and have been on the USPS website tracking my package.At 7:38 I checked again and it claimed my package was delivered at 7:33.I walked out on the porch and there was no package. I'm on the USPS site and can't find where I can file a claim as a recipiant.

Does anyone have any experience with this type of situation?
 
Call your local post office and ask them to use their GPS tracking to see where the mailman was standing when he scanned the package. It may have been delivered to the wrong address and they can see exactly where the delivery scan took place. They will send him back to that address to retrieve the package.

The sooner you call, the better.
 
Call your local post office and ask them to use their GPS tracking to see where the mailman was standing when he scanned the package. It may have been delivered to the wrong address and they can see exactly where the delivery scan took place. They will send him back to that address to retrieve the package.

The sooner you call, the better.
Thanks RS but I now have the package. What a comedy of errors.

I went outside with my trusty Surfire flashlight and was scanning my neighbors front porches for my misplaced package.All of a sudden I see my mail carrier walking towards me in the dark with his headlamp leading the way.

We greeted each other and I asked him about my package and what I had found on the USPS website.He said he had a perfectly good explanation as to why it was 8 o'clock and the USPS website showed 7:33 delivery time.He went on to explain that he's unable to scan any package after 8 o'clock,so before he started to deliver at the end of the block,he scanned my package at 7:33 and was walking to my house for delivery.

Holy cow I had no idea that these delivery guys worked so late.We normally receive our mail between 10 AM and 2 PM.

Problem solved.
 
Thanks RS but I now have the package. What a comedy of errors.

I went outside with my trusty Surfire flashlight and was scanning my neighbors front porches for my misplaced package.All of a sudden I see my mail carrier walking towards me in the dark with his headlamp leading the way.

We greeted each other and I asked him about my package and what I had found on the USPS website.He said he had a perfectly good explanation as to why it was 8 o'clock and the USPS website showed 7:33 delivery time.He went on to explain that he's unable to scan any package after 8 o'clock,so before he started to deliver at the end of the block,he scanned my package at 7:33 and was walking to my house for delivery.

Holy cow I had no idea that these delivery guys worked so late.We normally receive our mail between 10 AM and 2 PM.

Problem solved.
Interesting indeed. I’ve seen the “by 8:00 pm” clause on my tracking a hundred times but I didn’t know they were unable to scan after that
time.

Glad you got it!
 
My experience with the usps tracking system is that it lags behind the packages actual disposition, and for whatever reason seems especially acute
with stuff coming from the Pacific Northwest to California. Many times, I have checked the tracking info and says that a packaged has arrived at the USPS hub that serves our area, with no departure shown from the hub (60 miles away), and then 15 minutes later, I go to the local Post Office to retrieve the daily mail from my PO Box (we have no home mail delivery service), and there it is in my PO Box.

So your explanation about them not being able to scan a package after 8PM would explain why the tracking info would show a package arriving at and still being in a hub, when in actuality, it's moved on and on the way or has made to the delivery destination.

And then there is my recent experience where I ordered a railroad documentary DVD from a shop that's in a town about 80 miles to the southeast of me here in the
S.F. Bay area. The package took a circuitous route down to Southern California, got to their hub, then made the rounds to a couple of city Post Offices, back to the hub in the Bay area where it started out from, sat there for a few day, and finally showed up at my local post office. All in all, a 10 day journey... and the dang address label was correct and very much readable. I have no clue and neither does the local Postmaster, why it got sent to Socal based on my zipcode.

I come to regard tracking info akin to the little disclaimer on the boxes of frozen entries, bearing a picture of large and luscious looking serving, and the words "serving suggestion" beside it.

Basically signifying that "this is a suggestion of what you'd like to or to hope to get, but it ain't here in this box".
 
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they are supposed to scan it where they deliver it. it gps marks it. sometimes as in this case mail carrier bypasses the proper system. he had his reasons, but isn't proper...and if anything went wrong will show it scanned gps wise in the wrong place.

I know all this from problems I've had with usps and mail carriers scanning in wrong spots which made them believe me.
 
I've been waiting all day for my delivery from Buck knives and have been on the USPS website tracking my package.At 7:38 I checked again and it claimed my package was delivered at 7:33.I walked out on the porch and there was no package. I'm on the USPS site and can't find where I can file a claim as a recipiant.

Does anyone have any experience with this type of situation?
Most files are 60 -62 rockwell, I have never tested a claim🤔🙄
 
Sorry for posting in an old thread,.
sportingspecialist, I need to talk with you. Send me a PM at your earliest convenience.
Thank you.
 
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