EKI Customer Service not all it is cracked up to be...

Joined
May 21, 2001
Messages
1,668
It's BETTER! :D

I sent my commander in for a new edge (just before they were headed off to the show) and they got me done before they left. They must have been busier than the proverbial one-legged man at a butt-kicking contest, but they got my knife almighty once again and sent it back all within a week.

Plus they swapped out the old screws and cleaned the whole thing up. It was like getting a brand new knife (with my scuffed and worn finish on my blade - but I like that... It show use and character). I had forgotten just how sharp the factory edge was. Thanks guys! I love your knives and your customer service is second to none! I wish you continued success and keep up the great work!

David :D
 
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