EKI warranty service for oversea customer

Joined
Nov 6, 2013
Messages
6
I have a 2006 Commander, after long time use, the lock bar and detent balls are wear off
Washers are getting thinner, cause some blade play.And one of the handle screw is stripped.

I can't fix these things by myself, especially the lock bar.
So I contact Emerson knives, asking if they can fix my Commander, but they didn't reply me.
Could anyone tell me how to solve this problem?
Thanks
 
Last edited:
If at all possible I would try to contact them via phone. I see no reason they wouldn't take care of your issue.
 
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