Emerson customer service A+++

Joined
May 24, 2004
Messages
11
I recently removed the thumb disc from my cqc-7, in order to reprofile the edge (it was getting in the way). Anyway, when I went to screw it back in, it wouldn't thread back in and I snapped the screw in the blade. I sent it to Emerson for repair, and a week later they sent me a brand new knife! Hats off to Emerson!!!
 
I've never had a problem with the two Emerson's I've owned (mini commander and cqc 7B/wave). But it is nice to know that if I ever did, Emerson would stand behind the product. :)
 
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