Aphthartos, thanks for your help. I did misplace the white piece of paper that came with the box and knife. I did find the box though.
I figured the question would come up with what is wrong with the knife. If I adjust the pivot, so the liner does not rub the blade, the knife is extremely tight to open and close. If I loosen the pivot, so that the blade just barely rubs the liner, the knife is still tight, but does open and close smoother. In my opinion, even with the pivot adjusted loose, the knife is just too tight. The knife should be broken in by now since I have opened and closed it at least 500 times. I did use some loctite to hold adjustment of the pivot, and I was very careful not to use more than was needed. It is the same way without any loctite being used, so in my opinion it has to be something wrong with the knife. I just hope Emerson can get it fixed because I like this knife better than the Commander. I never had any problems with the Commander. Thanks, Big D1