Andy,
Having just popped back in here, after an extended absence. Luckily, I managed to miss all the drama. I'm probably better off for not knowing.
But, I will say this.
Over my life I have purchased a batch of knives. Sometimes I buy the knife for what it is. Sometimes I buy the knife for what the knife maker is.
You sir are one of the rare ones where I purchase your knives for both reasons. It is about the knife, but it is just as much about the maker.
I have watched your actions and interactions for a long time. You truly are a class act. Do not second guess your integrity, or how you run your own business. It is your business, run it as you see fit.
Having owned a business, I know that lonely feeling you get, when you are sitting at the kitchen table late at night. After everyone else has gone home for the day, figuring out cash flow, inventory levels, scheduling, bills, and there are always too many bills. Plus all the rest that comes with owning and running your own business.
I may never have the pleasure of meeting you in person. But consider this as an internet handshake.
I have watched how you have treated customers, and went out of your way to solve problems.
Even your almost instantaneous response to my thread yesterday reinforces with me that you take pride in doing things well. Follow your gut and do what it tells you. I think your moral compass is spot on.
I will never be a huge customer like many here. You are aware of that, yet you still took the time to offer help.
But I do what I can, when and where I can. I put more value on my handshake than anything else in my life other than my wife. I see you as the same way.
The warm welcome back from yourself and some of the other members here was truly touching for me. Enough so that I felt compelled to write this.
The internet can be a blessing or a curse. Sometimes both simultaneously. Stick to your guns. And run your business the way you want. Because at the end of the day, you are the only one sitting at that table.
All the best to ya man!
LV