esee warranty question

I would think stripping the blade would be fine as that happens with use anyways. Adding a choil would void warranty since there is potential compromising the integrity of the knife. But that's just my opinion; and you know what they say about those.

Are you looking to mod an ESEE but attempt to keep the warranty?
 
I saw some pics of junglases molded with coils and thought they could be useful for grip positions and ease of sharpening.
 
The warranty is truly no questions asked. They don't care what you do. I know of people who purposely cut their knife in half and sent it in and they still sent a new one.

That said, don't be "that guy" and take advantage of such a good deal. I would say modding isn't a big deal, but for me even with such a warranty if I mod it and screw something up, I would eat it and not turn it in even though I know they would replace it, just because it was my boneheaded self that ruined it.
 
Well, I'm not so concerned with me accidentally cutting it in half. I was just thinking if I add a choil, and then the blade chips out or something like that, will that be a problem. It seems not.
 
Muaddib1116 said:
Well, I'm not so concerned with me accidentally cutting it in half. I was just thinking if I add a choil, and then the blade chips out or something like that, will that be a problem. It seems not.
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Nope they don't care, they would still replace it.
 
I would be careful because the people at ESEE seems like they would get their panties in a wad if someone sent them a knife that has been modified for warranty work.

It seems to me like the ESEE warranty just isn't what it used to be. It seems that they have become much more strict now and it is no longer a no questions asked warranty like it used to be.

Quoted from the ESEE warranty page:

"Using any knife not meant to be thrown as a throwing knife is idiotic! We would rather idiots not buy our knives."

"We do not warranty against rust or normal wear and tear."

"You must email us a tracking number and the reason you are returning the knife for warranty repair/replacement. The knife must be returned using a Priority Mail Box."

"We suggest you email us before returning the knife since we do not warranty normal wear and tear."

Seems like a lot of rules and restrictions for a so called "no questions asked" warranty. Very rudely typed as well. :rolleyes: I look at it, and it makes me not want to be an ESEE customer anymore. Furthermore I am very confused about them not covering wear and tear. Isn't that what a warranty is for?

If I were you I would pass on modifying the knife, I highly doubt they would want to cover it under warranty.
 
What do you mean "rules and restrictions"? They don't warranty against rust, which they shouldnt. They don't want you to throw a knife not intended for throwing. They don't cover wear and tear, which makes sense. And they want you to track the knife when you send it. If a person isn't an idiot as they say, they are covered. Notice they had nothing to say about modifying the knife. OP, ESEE will take care of you. Don't worry about it.
 
Normal wear and tear can also mean when a knife goes blunt through use. I wouldn't want to deal with boneheads trying to exchange a blunt knife for a sharp one either.
I suspect rust is the same; some people will try to return a knife when they just need to use a bit of elbow grease.

Esee make things which last so supporting a throwaway attitude like that shown in my examples would be contrary to what I believe is their business philosophy.

As for what they have to say about people throwing their knives; hey they said they'd replace the knife, they never said they'd be happy with you continuing to be a customer though.
 
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Silvanus said:
What do you mean "rules and restrictions"? They don't warranty against rust, which they shouldnt. They don't want you to throw a knife not intended for throwing. They don't cover wear and tear, which makes sense. And they want you to track the knife when you send it. If a person isn't an idiot as they say, they are covered. Notice they had nothing to say about modifying the knife. OP, ESEE will take care of you. Don't worry about it.
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When a company says they don't warrant their knives against "wear and tear" it is a huge contradiction which leaves the reader unclear about what they really do cover. Furthermore it insinuates that the company is really not interested in standing behind their product.

If I am using an ESEE to baton a piece of wood and for some reason a chunk of the blade breaks off isn't it considered wear and tear? If the micarta scale cracks after a while of use is it considered wear and tear?

As for the rules and restriction re-read the quotes I made from their site in my first post, specifically this one: "You must email us a tracking number and the reason you are returning the knife for warranty repair/replacement. The knife must be returned using a Priority Mail Box."

I'm sorry, but I prefer to have the freedom of choosing which courier service I will use. No one has the right to tell me what service to use.

There was a time when the ESEE warranty was short of words and made a strong point. As a matter of fact it literally stated that you could cut the knife in half with a blow torch and send it in for a replacement. None of that "we don't cover wear and tear" crap. It truly was a simple no nonsense, no questions, asked warranty just like a real knife company should have. However it doesn't look like that's not the case anymore.
 
I don't see the problem, the ESEE warranty page has always said that stuff, yet no one has ever had a problem getting stuff replaced under the warranty. Have you actually used their warranty or read the experiences of those who have on the forums? If you used the knife and tried to warranty it and got denied, I could see getting ruffled feathers. But you are at a near Crusade level over a bunch of words that have always been there and which haven't caused other users issues in the past when trying to get warranty service out of them.

*sniff sniff* I smell the foul odor of a troll.
 
Wear and tear to a rational person would be dull edges, scuffed coatings, scratches, rust, etc. That's "wear and tear". Period. If a chunk breaks out of the blade Esee will replace it. If a chunk breaks out of the handle Esee will replace it. Period.

All you guys saying you wouldn't buy an Esee product because of the wording of the warranty have nothing to worry about. All they mean is that if your blade coating gets scratched, STFU. It's not covered under warranty, and I don't blame them.

Esee will still replace your knife if you BREAK it. They have replaced knives that have been broken with pipes and vices, torch cut, and even shot with guns! Go ahead, try to break one. If you succeed, they will replace it. But if it goes dull, rusts, gets scuffed or scratched, they will not. How dare they.
 
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Knifein said:
When a company says they don't warrant their knives against "wear and tear" it is a huge contradiction which leaves the reader unclear about what they really do cover. Furthermore it insinuates that the company is really not interested in standing behind their product.

If I am using an ESEE to baton a piece of wood and for some reason a chunk of the blade breaks off isn't it considered wear and tear? If the micarta scale cracks after a while of use is it considered wear and tear?

As for the rules and restriction re-read the quotes I made from their site in my first post, specifically this one: "You must email us a tracking number and the reason you are returning the knife for warranty repair/replacement. The knife must be returned using a Priority Mail Box."

I'm sorry, but I prefer to have the freedom of choosing which courier service I will use. No one has the right to tell me what service to use.

There was a time when the ESEE warranty was short of words and made a strong point. As a matter of fact it literally stated that you could cut the knife in half with a blow torch and send it in for a replacement. None of that "we don't cover wear and tear" crap. It truly was a simple no nonsense, no questions, asked warranty just like a real knife company should have. However it doesn't look like that's not the case anymore.
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And thats exactly why we can't have nice things.

No one has the right to tell me what service to use.
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The company you're expecting warranty service from does. And using a little common sense, one could come to the conclusion that its to make sure that people send it in an insured package, not a padded envelope and then cry on the forums when it gets lost in transit. Or maybe they had bad experiences with other parcel services. In no way this impairs their warranty, they simply ask you to send it in a certain way.

that the company is really not interested in standing behind their product.
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Yeah, sure because ESEE absolutely has a history of not standing behind their product :facepalm:

How many knife companies have the "real warranty" you speak of ?
Even Busse won't cover a knife that was purposely destroyed and they sure as hell don't cover wear and tear.
No knife company ever will
 
We'll see how long their "no questions" warrantee lasts with people cutting their knives in half just to request a new one. It's the same reason there are so many laws in this great country; people can't do the right thing unless someone makes them.

I would think that if you modify your knife, and it fails for a reason that has nothing to do with your "modification" that they would warranty the blade. Just my opinion.
 
OP...just look at this thread thus far and you will see why ESEE puts up these "stipulations". Mike is an honest, no nonsense guy who stands behind his product, but will call out a person that cuts their knife in half, just for ______ & giggles. Etching and stripping is one of the most common modifications to an ESEE knife and I've never seen a thread showcasing a damaged ESEE from this. Just don't go around, purposely trying to destroy goods because that will infuriate ANY company when you ask for a replacement.
 
Knifein said:
When a company says they don't warrant their knives against "wear and tear" it is a huge contradiction which leaves the reader unclear about what they really do cover. Furthermore it insinuates that the company is really not interested in standing behind their product.

If I am using an ESEE to baton a piece of wood and for some reason a chunk of the blade breaks off isn't it considered wear and tear? If the micarta scale cracks after a while of use is it considered wear and tear?

As for the rules and restriction re-read the quotes I made from their site in my first post, specifically this one: "You must email us a tracking number and the reason you are returning the knife for warranty repair/replacement. The knife must be returned using a Priority Mail Box."

I'm sorry, but I prefer to have the freedom of choosing which courier service I will use. No one has the right to tell me what service to use.

There was a time when the ESEE warranty was short of words and made a strong point. As a matter of fact it literally stated that you could cut the knife in half with a blow torch and send it in for a replacement. None of that "we don't cover wear and tear" crap. It truly was a simple no nonsense, no questions, asked warranty just like a real knife company should have. However it doesn't look like that's not the case anymore.
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I think you are totally wrong about your interpretation of Esee's warranty. But that's okay. Different strokes right?

Plus, the Esee warranty isn't for everybody. If you can't sharpen your knife, the Esee warranty may not be for you because that would be considered maintenance and thus fall under the category of wear and tear. If you can't figure out how to clean the handle scales when they get dirty, Esee won't just replace them because that would be considered maintenance and thus fall under the category of wear and tear and once again, Esee won't cover that. If you like your blades to stay nice and new looking with the coating intact, guess what, Esee won't send you a new knife because the coating wore off. That would be considered wear and tear. For people who actually use their knives, all of the above will happen, and it is considered wear and tear. But again, knives meant for use aren't for everyone...

This thread needs pictures!
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Craytab, you summed it up well. Some people just aren't meant to have users, they would rather have pretty knives that only cut paper.

Knifein, you have the right to your opinion. If you want a company that will cover every little thing for free without any responsibility on your part to care for your knife, so be it. I think you will be looking a very long time. You can't expect a company to cover all that, it isn't financially responsible and would drive a company out of business.
 
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