Excellent Service from Buck

B

billries

Joined
Nov 18, 1999
Messages
10

Just thought I'd report in on a great service experience from Buck.

In a poorly-executed attempt to strip and clean my Strider folder, I messed up the pivot. When I sent it in for repair, I indicated that I assumed I would be billed for the work (knowing that I caused the problem).

After only one week, I received the knife back in tip-top shape, and at no charge!

My thanks to all the people at Buck for their great customer service!

-Bill


 
I also had outstanding service from Buck knives. Recently I sent my Buck #500 Duke to Joe Houser at Buck. He made sure the was repaired the way I wanted(I was a difficult
person because of the knifes sentimental value). The great people at Buck deserve a lot of credit for Buck Knives customer service. You can see this thread for details. http://www.bladeforums.com/ubb/Forum27/HTML/000590.html


[This message has been edited by Easyrider (edited 09-24-2000).]
 
I could tell about at least three dozen specific experiences with Buck service- from Joe, Pete, CJ, Dana, Jeff- all top-notch folks.
The people who work at Buck are the best on the planet- before and AFTER the sale.
It just isn't possible to get better service than Buck Knives. Period.

Dave Evans
Tenino, WA




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Proud Member
Buck Collector's Club
American Knife and Tool Institute
Oregon Knife Collectors Association
UsedKnife.Com
 
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