Exemplary Customer Service

Murindo

Gold Member
Joined
Jul 4, 2010
Messages
1,998
I've owned and sold many Sebenza's over the years until I found one that is perfect for me. it is large Sebenza 21 Insingo with Micarta inlays and dual thumb lugs.

I use it often and it serves me well. Surprised me when I inspected it Sunday evening and found one screw (non lock side stop pin) missing. I couldn't find it anywhere.

I called CRK yesterday and spoke to Angela fully expecting to have to purchase a set of screws. No! She took my address and assured me a screw would be shipped to me that day, no charge.

That is exemplary service. Thank you CRK and Angela.
 
Awesome. These examples of their customer service just emboldens me to use the hell out of my CRKs(my user ones of course!)
 
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