In my humble opinion, Spyderco puts the sharpest edges on their knives of any manufacturer, and has given the home-sharpener quite a standard to match.
I pat myself on the back whenever I think I have restored a Spyderco edge.
Still, it behooves the new user to practice sharpening.
The skill comes with practice.
I recommend buying a sharpening steel and using it frequently.
One can recover an edge quite easily with a steel, if one has not let the edge go too far.
The Spyderco ceramic sharpeners work on a similar principle to a steel, except they actually remove a small amount of steel.
Nonetheless, the Spyderco sharpener provides the new user with a good visualization of what he should do with a sharpening steel,
and it sharpens the knife.
I find cheap kitchen knives good for practice, because they give such immediate feedback regarding technique.
Send your knife to Spyderco; but at the same time, buy a sharpening steel and a Spyderco sharpener, and practice.
I get a lot of satisfaction out of producing a scary-sharp edge; especially when it gets as sharp as Spyderco's right-out-of-the-box edge (doesn't happen all the time).
