Pwet:
I never said, or even implied, that there wasn't a quality issue. I even recognized, in my first reply to the OP, that at least some people have reported issues. I was also very specific about pointing out that mine was very different than other brands I've tried. The point I was making, is that some simply won't like some sharpening devices if they seem different than what they're used to, or expecting, even if that difference is a plus, as I've found with my DC4. The fact that it might be different than somebody elses, doesn't automatically render it 'defective'. It might even make it more useful in some respects. Inconsistency from a manufacturer is obviously not a good thing, and needs to be corrected. But inconsistency also means that a portion of the product will still be just fine. I got one that I found useful, and others, such as yourself, apparently didn't. That's completely in line with what I've said in my first reply.