- Joined
- Mar 9, 2010
- Messages
- 360
I bought a Quark AA2 2 years ago for work (I survey ductwork and plumbing systems in hospitals). About 6 months ago it stopped working. I would use the light about 1-2 times a month. I sent it in for service and I get this email:
I've inspected and repaired your flashlight. The cause of failure was a loose clip retaining ring and poor maintenance. Please make sure this clip retaining ring stays tightened down and you wipe off and lubricate the orings once a month. Please let me know if I may be of any further assistance.
Can anybody enlighten me on how a loose clip ring and poor maintenance can cause this?
I've inspected and repaired your flashlight. The cause of failure was a loose clip retaining ring and poor maintenance. Please make sure this clip retaining ring stays tightened down and you wipe off and lubricate the orings once a month. Please let me know if I may be of any further assistance.
Can anybody enlighten me on how a loose clip ring and poor maintenance can cause this?