- Joined
- Aug 4, 2009
- Messages
- 6,234
So three weeks ago I had a 300 dollar Canon A630 randomly give me a "Lens error" upon startup and it would not function. It was the night before a huge trip so I took the camera apart to try to fix it, and in short it didn't work. So I took the opportunity to upgrade to a 500 dollar Canon A650. For a jobless guy that's no small thing. 3 weeks later, I am up in McCall, Idaho enjoying the winter wonderland at 7,000 feet when my brand new, scratchless 500 dollar Canon A650 feeds me a "lens error" message on startup. Apparently this error is only caused by the abuse of the owner and there is no way it could ever be Canon's fault, so they will only fix it at my expense. How's that for customer service? The only other tips I found on the internet involve beating it with a big stick. Thanks so much Canon, here's to you! Putting the word out about your amazing products and how you screwed a loyal customer out of 800 dollars.