From Canada, with love

jfk1110 said:
Very pretty and very frustrating I imagine...... Send it back to him for the punch list.stuff he missed.....That would be my course of action...... Best of luck with whatever you decide...... Beautiful blade...👍
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If I could just get the little one open, I could work out the spring a bit and lube it some. I think that would solve the issue. I reached out to him about it and he ignored me entirely, so I think I'll just enjoy it the way it is.
 
The thing is, I love the knife. It's not the only I've had with these issues, just the only I've had with all these issues at once, but I guess I just fine it understandable, given the scaling down of size. And they're truly pretty small issues to me. Points of gripe for sure, but I really do mean it when I say I love the knife!
 
bladerunner01 said:
If I could just get the little one open, I could work out the spring a bit and lube it some. I think that would solve the issue. I reached out to him about it and he ignored me entirely, so I think I'll just enjoy it the way it is.
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why he's ignoring a good customer? that ain't right. Im assuming you've been a good customer?
 
jbmonkey said:
why he's ignoring a good customer? that ain't right. Im assuming you've been a good customer?
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Only purchased one so...? I wouldn't call that a particularly good customer. Perhaps he didn't read the whole message. I started it off with the praise I think it deserves. Like a compliment sandwich. Praise first, the issues in the middle, then more praise at the end. Honestly I am fine with it the way it is. A little disappointed, mostly just about my inability to open the second blade, but that's really on me and my weak nails. I've had this problem with a few traditionals with strong springs. I prefer a strong pull, I just need to be able to pinch it.

The reality is I probably just chose the wrong design for my personal failure at not having strong enough nails.
 
I also wonder if I didn't make a poor choice opting for the Delonna dots instead of a nail nick. I had assumed they would've helped, but for the little blade I just can't get a grip on them. A nick would at least allow my nail to get up under the spine to get leverage.
 
bladerunner01 said:
Only purchased one so...? I wouldn't call that a particularly good customer. Perhaps he didn't read the whole message. I started it off with the praise I think it deserves. Like a compliment sandwich. Praise first, the issues in the middle, then more praise at the end. Honestly I am fine with it the way it is. A little disappointed, mostly just about my inability to open the second blade, but that's really on me and my weak nails. I've had this problem with a few traditionals with strong springs. I prefer a strong pull, I just need to be able to pinch it.

The reality is I probably just chose the wrong design for my personal failure at not having strong enough nails.
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I don't know....even buying just one and being decent, fair and reasonable about the process. also not being overdemanding or a nuisance or major headache for no reason falls into being a good customer in my book.

if all that above is true I think you should deserve some sort of response. even if it isn't the response you're looking for...just seems bad business to me to ignore you, as ya put it in your earlier post. so be it.......
 
jbmonkey said:
I don't know....even buying just one and being decent, fair and reasonable about the process. also not being overdemanding or a nuisance or major headache for no reason falls into being a good customer in my book.

if all that above is true I think you should deserve some sort of response. even if it isn't the response you're looking for...just seems bad business to me to ignore you, as ya put it in your earlier post. so be it.......
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That's a fair assessment in my book, but I'm just too enamored with it to be upset about anything. So that puts things squarely on my shoulders at this point, I think. I'm sure if I tried again he would respond. He was very responsive thru the whole process. A really good guy in fact. Talked about our families and pains outside of knives and family.

Also, to be honest, there's probably a little bit of underlying distrust that he could make things right. I mean, he didn't get it right the first time, why would I think a second won't come back even worse. I've already got a product that I'm overall very pleased with. What if it came back worse, or didn't at all because of a shipping mishap.

See, I really do think at this stage it's all on me. But I appreciate the sentiment. This really wasn't intended to be a bashing session. I'm floored by the beauty of this thing. The point was to show what near perfection looks like, with the few small detractors mentioned, in attempt to be unbiased and fair. Looks like I've not achieved that goal at all though. Regretting saying the negatives now.
 
bladerunner01 said:
That's a fair assessment in my book, but I'm just too enamored with it to be upset about anything. So that puts things squarely on my shoulders at this point, I think. I'm sure if I tried again he would respond. He was very responsive thru the whole process. A really good guy in fact. Talked about our families and pains outside of knives and family.

Also, to be honest, there's probably a little bit of underlying distrust that he could make things right. I mean, he didn't get it right the first time, why would I think a second won't come back even worse. I've already got a product that I'm overall very pleased with. What if it came back worse, or didn't at all because of a shipping mishap.

See, I really do think at this stage it's all on me. But I appreciate the sentiment. This really wasn't intended to be a bashing session. I'm floored by the beauty of this thing. The point was to show what near perfection looks like, with the few small detractors mentioned, in attempt to be unbiased and fair. Looks like I've not achieved that goal at all though. Regretting saying the negatives now.
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fair points. I think ya should reach out again and let him tell you he can't improve it...or can or whatever he says. hes a professional, he can handle answering an email. you deserve least that.

then least ya know and can move along without any questions down the road. course that's how I feel. in the end ya do what's best for ya.
 
Buy what you can, use what you buy. Enjoyment is the goal. I think since you mentioned the maker's name, you should reach out to him again. Give the maker another chance to make that knife enjoyable for you. Then, let us know how it all played out. Customer service is the backbone of our shared interest.
 
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