GEC service-Good results

Whitedog

Whitedog

Joined
Dec 30, 2005
Messages
1,050
Several months ago I purchased a GEC 73 Beaver Tail. Great knife, great fit and finish except the spring was a strong 10. I rounded the corners of the tang some and cleaned and lubed the pivot and worked the action. Still the opening and closing was not smooth. Broke down and returned it to GEC. Rounding the tang does void the warranty they say. The knife came back today from GEC and what and impovement. Spring action is still strong, I like that but it opens and closes smoothly now. I can even pinch it open consistently now. So I will say THANKS GEC.
 
Glad you're happy with your knife but you should have figured that rounding the tang would void the warranty. Did they charge you a fee for their work?
 
Great to hear that! And that there were no fees for repair. Really good to hear that :)
 
So much going on lately. I really need to get my 23 single blade and 23 trapper sent in. I emailed them about a month ago, and they said it was no problem to decrease the pull on both. I actually enjoy using the 23 single blade, you'd think that would be enough of an impetus. I've got a Native 4 with a damaged lock, and a Spyderco kitchen knife that has a chipped edge, I've had to send those back for some time. Nothing like procrastination.
 
I purchased a (used) #85 Bullet-end Jack from a member here. Apparently this model had some issues with the blade hitting the inside of the liner and causing a nick about halfway up the blade.

Is this something GEC may cover and what would they likely do, grind down the interfering part or just replace the knife? It has perfect stag handles and I wouldn't want a different (less perfect) set of handles.
 
maloosik said:
I purchased a (used) #85 Bullet-end Jack from a member here. Apparently this model had some issues with the blade hitting the inside of the liner and causing a nick about halfway up the blade.

Is this something GEC may cover and what would they likely do, grind down the interfering part or just replace the knife? It has perfect stag handles and I wouldn't want a different (less perfect) set of handles.
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They do neither, I'm not sure exactly how they fix it, but I sent my #85 to them and they sent my original knife back to be issue free. The blade was not ground down and from what I could tell they didn't touch the backspring. I don't know how they fixed it, but rest assured they did a great job of it.
 
confucius37 said:
They do neither, I'm not sure exactly how they fix it, but I sent my #85 to them and they sent my original knife back to be issue free. The blade was not ground down and from what I could tell they didn't touch the backspring. I don't know how they fixed it, but rest assured they did a great job of it.
Click to expand...

Interesting, thanks Confucious, was there a nick still on your blade when returned?
 
maloosik said:
Interesting, thanks Confucious, was there a nick still on your blade when returned?
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No, they went ahead and put a new edge on the knife too. I was very happy with the repair job. Just be clear in the issues you would like them to address and I believe they will do a very satisfactory job, at least that has been my experience with GEC.
 
so now this all got me curious, do any of you fine gentlemen know how they fix the spring tensions? (besides replacing them altogether)
 
My experiences with Great Eastern have been good. Like any reputable company, they want the customers to be pleases and share positive experiences. :)
 
I just sent in an #85 EO with this same issue. As I was / am hoping that they won't just grind down the blade and call it fixed, so this is reassuring to hear. Keeping fingers crossed they do mine the same as yours.

confucius37 said:
They do neither, I'm not sure exactly how they fix it, but I sent my #85 to them and they sent my original knife back to be issue free. The blade was not ground down and from what I could tell they didn't touch the backspring. I don't know how they fixed it, but rest assured they did a great job of it.
Click to expand...
 
I actually sent in an 85 with warping buffalo horn scales a couple weeks ago. I haven't heard anything yet, but I hope I have good luck as well.
 
confucius37 said:
They do neither, I'm not sure exactly how they fix it, but I sent my #85 to them and they sent my original knife back to be issue free. The blade was not ground down and from what I could tell they didn't touch the backspring. I don't know how they fixed it, but rest assured they did a great job of it.
Click to expand...

The only way to do it right is to take a bit of the blade down. It's not so much that you'd notice, maybe only the width of your edge or less, and this is likely why they put a new edge on the knife. No two knives are the same, and you'd be surprised how many knives need this adjustment before they leave the factory. It's fine tuning plain and simple, and it's much more preferable than taking some of the backspring off to make the snap a bit weaker (doesn't always work), or stretching the kick by hammering it flatter (doesn't look so good).

Eric
 
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