Gerber knife mechanism has me confused

[David Mary]

I offered to fix this knife for a friend, thinking of course I could figure it out, no problem.... well I am baffled. The knife locks into the closed position, but will not lock open. I was unable to remove the pivot, T6 is too small, T8 is too big, and T7 didn't fit either. I contacted Gerber, but no response yet, so I am trying here as well. I don't understand how the lock is meant to function. If anyone has any info, such as how the lock works, the model name, or advice regarding Gerber's warranty process, I would appreciate it.

A bunch of pics to try and show what's going on.

 

[David Mary]

More pics

 

[David Mary]

More more pics. Because I couldn't get the pivot off I was unable to remove the liner to really get in an tinker.

 

[killgar]

Looks like a Gerber Instant.

And it looks like Gerber recalled that model for failing to lock the blade open. Link- https://www.cpsc.gov/Recalls/2012/gerber-recalls-instant-knife-due-to-laceration-hazard

 

[Greggy]

I removed my previous reply. One of your pics indicates torx pivot screw. I was going to suggest checking to see if it requires an allen wrench. Carry on...

 

[David Mary]

Does anyone know a number to contact Gerber customer service over the phone?

 

[killgar]

It says on their website that their phone lines are temporarily closed.

My guess is that "temporarily" means "now, and for the foreseeable future".

 

[David Mary]

~sigh~