Bronco
Moderator
- Joined
- Feb 25, 2000
- Messages
- 7,584
About three months ago I received a wedding invitation from a Marine buddy of mine. Knowing that I would attend, but procrastinating in my usual way, I didn't give the thought of a wedding gift any serious consideration until about a month ago (this is actually pretty good for me
). I had begun to research where the couple was registered when I was suddenly hit with a great idea. I had long admired the custom kitchen cutlery crafted by George Tichbourne and was struck by the realization that this would make the perfect wedding gift.
So, with about three weeks remaining I visited George and Carol's Website and was quickly able to decide upon a small range of knives that I felt would accomplish about 99% of whatever needs doing in the kitchen. I sent a quick email with my order and Carol responded in her customary lightning fast fashion.
Unfortunately, as fate would have it, the knives I wanted were currently out of stock. Carol explained that George was getting ready to start up another batch of kitchen knives and that some more should be ready to go in about six weeks. She asked if that timeframe was okay for me. I happily agreed as I knew that this was going to be a present that was so good it would be okay if it came a couple of weeks late. Before the conversation ended, however, Carol came to learn that the knives were to be a present for a wedding which was three weeks away. She apologized for the fact that the knives wouldn't likely be ready in time but asked for the couple's names. In lieu of having the actual knives in hand, she wanted to send me a card that I could give to my friends at the wedding stating that a special gift was "in production". I thought that this was a wonderful touch and typical of the extra special customer service that is so typical of George and Carol.
Well, as near as I can figure, it must have been just about the moment that I hung up the phone that Team Tichbourne went into high gear. To make a long story short, the overnight delivery man brought a package to my door last Friday afternoon, a mere 18 hours prior to the wedding. Inside was all the knives I had ordered, beautifully executed by George and painstakingly protected and packaged by Carol. My amazement only grew when I saw that Carol and George had included a beautifully done letter to my friends expressing their own best wishes for their marriage, along with some helpful hints for getting the most out of their new knives. It was, without a doubt, the classiest present I have ever given anyone as a wedding present.
George and Carol,
You have my warmest thanks for the great lengths you went to, to make my friends' wedding even more special than it has already turned out to be.
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Semper Fi
-Bill
So, with about three weeks remaining I visited George and Carol's Website and was quickly able to decide upon a small range of knives that I felt would accomplish about 99% of whatever needs doing in the kitchen. I sent a quick email with my order and Carol responded in her customary lightning fast fashion.
Unfortunately, as fate would have it, the knives I wanted were currently out of stock. Carol explained that George was getting ready to start up another batch of kitchen knives and that some more should be ready to go in about six weeks. She asked if that timeframe was okay for me. I happily agreed as I knew that this was going to be a present that was so good it would be okay if it came a couple of weeks late. Before the conversation ended, however, Carol came to learn that the knives were to be a present for a wedding which was three weeks away. She apologized for the fact that the knives wouldn't likely be ready in time but asked for the couple's names. In lieu of having the actual knives in hand, she wanted to send me a card that I could give to my friends at the wedding stating that a special gift was "in production". I thought that this was a wonderful touch and typical of the extra special customer service that is so typical of George and Carol.
Well, as near as I can figure, it must have been just about the moment that I hung up the phone that Team Tichbourne went into high gear. To make a long story short, the overnight delivery man brought a package to my door last Friday afternoon, a mere 18 hours prior to the wedding. Inside was all the knives I had ordered, beautifully executed by George and painstakingly protected and packaged by Carol. My amazement only grew when I saw that Carol and George had included a beautifully done letter to my friends expressing their own best wishes for their marriage, along with some helpful hints for getting the most out of their new knives. It was, without a doubt, the classiest present I have ever given anyone as a wedding present.
George and Carol,
You have my warmest thanks for the great lengths you went to, to make my friends' wedding even more special than it has already turned out to be.
------------------
Semper Fi
-Bill
