Help: washers for a Salsa

J

JustSomeFeller

Joined
Feb 14, 2020
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127
I recently bought a Salsa Over on Reddit, and its washers were literally black and cracked. Sent it in to Golden for repair/replacement. They just called to say they don’t have any washers for a Salsa, because it’s been discontinued for so long, and can’t tell me what size washers I would need to get, because that’s “proprietary information.”


Is there a kind soul with a Salsa and some calipers, who wouldn’t mind measuring for me? Thanks in advance!
 
You'd think they'd have some washers from another model that would fit or at least tell you how thick they are for a proper measurement. How is a washer "proprietary"? They basically told you to go pound sand and buy a new knife. Wow.
 
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They also “helpfully” offered to reassemble the knife, without washers, for an extra $20. So that I could disassemble it again, once I sourced my own washers. It was bizarre, and verging on insulting.
 
Hi Justsomefeller,

Welcome to our forum. Sorry for your disappointment. I also posted this on the other forum you posted on.

Customer service probably doesn't have any available to measure. I do have some. I'll contact Charlynn. I don't know that it would be proprietary?

sal
 
... well that was unexpected. Thank you Sal, that is quite kind of you!

(also, my face when the owner of the company replies to my request-slash-complaint... )
 
JustSomeFeller said:
... well that was unexpected. Thank you Sal, that is quite kind of you!

(also, my face when the owner of the company replies to my request-slash-complaint... )
Click to expand...
Welcome to Spyderco sub-forums. Sal lurks around here all the time, fixing problems and dropping hints about future production models. If you're on the official Spyderco forum, I think he still welcomes each new member personally. All around great guy and company.
 
These measurements are approximate. the I.D. measurement I got from measuring the pivot pin so you may want to add 0.001" to my number.
Washer thickness: 0.008"
Washer O.D.: 0.500"
Washer I.D.: 0.214"
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The I.D. Seems a bit large but I think the others should work and since you are looking at bronze washers you could always polish them which should take the thickness down a tad from 0.010” if it feels too tight. The Salsa was produced in Taiwan so maybe check for washers in metric sizes?
 
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