Help with replacement parts?

[Ashkan]

Not entirely sure this is the right place for this(if it isn't I'm very sorry just let me know and I'll remove it) but I have a Kershaw skyline XL that I accidentally completely jacked up one handle screw and a standoff from. Kershaw apparently doesn't have replacement parts and since it wasn't their fault I'm not about to send it in and ask for my money back so does anyone happen to know where I can buy replacements to fix it?

Thanks for any help you all can give me!

 

[vanadium]

Welcome to Bladeforums, Ashkan.

I don't mean to doubt you, but I'd really like to see the email where Kershaw tells you that they can't provide replacement parts for a knife currently in production. That's not what I would expect of them.

 

[AntDog]

Welcome to Bladeforums, Ashkan.

I don't mean to doubt you, but I'd really like to see the email where Kershaw tells you that they can't provide replacement parts for a knife currently in production. That's not what I would expect of them.

Pretty much this, exactly. Kershaw has the parts, and will ship them to you free of charge.

 

[Ashkan]

"I am sorry to say that model of Kershaw has been discontinued and we no longer carry any parts to repair it. If there is a manufacturing defect on your knife, you have the option of sending your knife in for evaluation. Based on the results of the evaluation, we may elect to offer a voucher for the full MSRP of your Kershaw. The voucher value can then be applied toward the purchase of a current production Kershaw knife directly from us."

So the quote from the email is this one which indicates that it's not in production anymore I'm pretty sure if they had the parts they'd send them but since it was the Blade HQ exclusive XL version I'd guess they don't have a stock of the parts?

Edit: I'd add on a screen cap of the email but I can't get imgur to function right now for some reason.

 

[AntDog]

Send the knife in to Kershaw if you're not satisfied with it. They said right there they would give you credit for it.

If you really like the knife you are SOL unless you can find hardware. Believe it or not, I've found some screws and such for knives at my local hardware store, but it's a great mom and pop hardware store that has a lot of stuff you won't find at Home Depot.