Just a quick note from a newbie to share my experience with HI.
I recently discovered the site by accident and I have been hooked ever since. First and foremost, this site is not just about knifes but about the people who make it and Nepal. It is obvious that far from trying to make millions out of it, Uncle Bill is more interested in helping people. That alone puts HI above the rest!
I called Bill Martino yesterday and had the most pleasant and informative discussion. Uncle Bill , you are not only knowlegeable but you are a true gentleman!
Too bad you live on the other side of the country, I would love to be able to stop by at times, share a cup of tea and listen to your fascinating experiences in Nepal. Readers, let's be clear, I did not get paid to endorse HI, but I was so impressed by the "straight talk" and no BS that I decided to call and find out more. At no time did Uncle Bill pushed for a sale. In fact, it felt like I was selling him something. Suffice to say I just emailed HI and notify Uncle Bill that instead of buying one knife...I will purchase two.
UPDATE: Just to show the customer service: I did email Uncle Bill twice today and received an answer within 15 mn, each tiime! Last time I had such a quick answer was when I anounced to my mother that I wanted to leave school ( I was only ten then)...except Uncle Bill's answer was much nicer!
I recently discovered the site by accident and I have been hooked ever since. First and foremost, this site is not just about knifes but about the people who make it and Nepal. It is obvious that far from trying to make millions out of it, Uncle Bill is more interested in helping people. That alone puts HI above the rest!
I called Bill Martino yesterday and had the most pleasant and informative discussion. Uncle Bill , you are not only knowlegeable but you are a true gentleman!
Too bad you live on the other side of the country, I would love to be able to stop by at times, share a cup of tea and listen to your fascinating experiences in Nepal. Readers, let's be clear, I did not get paid to endorse HI, but I was so impressed by the "straight talk" and no BS that I decided to call and find out more. At no time did Uncle Bill pushed for a sale. In fact, it felt like I was selling him something. Suffice to say I just emailed HI and notify Uncle Bill that instead of buying one knife...I will purchase two.
UPDATE: Just to show the customer service: I did email Uncle Bill twice today and received an answer within 15 mn, each tiime! Last time I had such a quick answer was when I anounced to my mother that I wanted to leave school ( I was only ten then)...except Uncle Bill's answer was much nicer!