Hinderer help

9

91wm6

Joined
Nov 25, 2012
Messages
398
So I stupidly loaned my skinner out to my foreman to cut some fiberglass insulation off of 1\2" copper water lines last week. . I've done it hundreds of times without damaging the knife, but he managed to mangle the edge. There is a 1\2" section of rolled and chipped out edge, and it's beyond my ability to fix. I need it done faster than Rick can get it done. Who would you guys recommend to sharpen it here on the forums? Please keep in mind I'm a low paid pre apprentice.
 
How do you know how long it would take RHK to fix it? Have you contacted them?
 
Hammer said:
How do you know how long it would take RHK to fix it? Have you contacted them?
Click to expand...

Last time I contacted them they said to send it in to them within a 2 month window, so I assumed wait time was a couple months. Is that incorrect?
 
I can't say as I don't know. I would suggest you get in touch with Rob Orlando tomorrow and ask him.
 
^^^This^^^

I've never sent one in for sharpening or spa but what I've read repeatedly is how quickly they sort out customer issues surprises most/all in a positive way.
 
Most times, when the shop is fully staffed, the turn around time is measure in days (not months). Contact them as already stated a few times.
 
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