HK 14715 blade play. Fixed by BM! Great service.

billym · Jan 13, 2015

I sent my HK Axis back because there was a bit of vertical blade play. Lyndsey at BM made a quick turnaround and 7 business days the knife is back in my pocket and the issue is fixed!
Once again great service from Benchmade!
Now this really makes me want the new mini version of the HK Axis, oh and a BM 485 too!

HOKIE_FAN · Jan 13, 2015

That's good to hear. My experiences have always been positive too.

billym · Jan 13, 2015

I just realized that the excitement waiting for a knife to come back from service feels a lot like the waiting for a newly purchased knife to arrive. I think I will send a knife back to BM for Life Sharp every few months (I have enough BMs) to keep me occupied. Maybe it will feed my need for buying new knives I don't need. Well maybe not...

blades&wrenches · Jan 13, 2015

Was the axis lock almost at the end of its travel? Mine is, and has a small amount of vertical play.

billym · Jan 13, 2015

blades&wrenches said:
Was the axis lock almost at the end of its travel? Mine is, and has a small amount of vertical play.

No the opposite. The Axis bar was not traveling far enough up the tang. Looks like they may have ground the tang interface a bit.

loonybin · Jan 13, 2015

billym said:
Now this really makes me want the new mini version of the HK Axis

Que?!!!?

billym · Jan 14, 2015

loonybin said:
Que?!!!?

One of the new products BM will announce next week at SHOT. I am referring to a mini version of the HK14715 that is coming this year.

shuutr · Jan 15, 2015

billym said:
One of the new products BM will announce next week at SHOT. I am referring to a mini version of the HK14715 that is coming this year.

Mini. In tan. Yes.

slim4511 · Jan 15, 2015

I too just received mine back (Mini Grip) from BM for an off center blade that I could not correct myself. I took 6 business days to go from Michigan to Oregon, then fixed, then back to Michigan. All fixed. Certainly wish it was correct out of the box but in all, great work by the BM team even if it was the second time around.