Hogue Customer Service

Joined
Apr 15, 2021
Messages
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This morning I called Hogue customer service concerning a filler tab for the removed pocket clip.

Now mind you they have the entire hardware ensemble for the Deka for $12.95 plus shipping. The kit includes every screw, filler tab, and combo Torx wrench. I explained to her my situation and just needed the filler tab and asked if they could just sell one separately.

She said “why don’t I just mail you one”? I told her I was certainly willing to pay for it and she said “nope”. She floored me when she said “you have black oxide hardware, right”? I told her yes, and she said she had it pulled up on her screen.

So, in short, bravo Hogue. That’s pretty good customer service and I felt they deserved a shout out.
 
I had a good experience w/Hogue customer service too!

Bought a 7" Hogue EX-F01 w/cocobolo scales on it off the Exchange.

Thought the knife was really "pretty" with those scales on it but felt that I needed to spare them from abuse. So, I called Hogue CS to buy some black G10s and the "tool" that comes w/the knife when purchased new which was missing.

It was only a few bucks but the CS rep threw in the "tool" for free even though I offered to pay for it.
 
hogue ex-f01 sig37175 có hai loại, một loại khắc tên elishewitz và một loại khắc chữ sigsauer lý do là gì?
 
why is my hogue ex-f01 sig37175 knife not engraved with the name of elishewitz but only engraved with sigsauer. does anyone know this?
 
hầu hết các cửa hàng bán dao đều có tên của elishewitz

đây là ngôn ngữ gì, tiếng việt

in case ya speak English too....
what language is this..vietnamese?
 
I’m not sure it makes a lot of difference. Both knives are very similar and use A2 steel. I wouldn’t worry about it. Hogue still stands behind it.
 
I tried 3 times to get a thumb stud from Hogue. It’s 3 pieces and 3 part numbers. They send only 2 the first times and sent me the wrong part twice. I gave up and modified the wrong part to fit.
 
This morning I called Hogue customer service concerning a filler tab for the removed pocket clip.

Now mind you they have the entire hardware ensemble for the Deka for $12.95 plus shipping. The kit includes every screw, filler tab, and combo Torx wrench. I explained to her my situation and just needed the filler tab and asked if they could just sell one separately.

She said “why don’t I just mail you one”? I told her I was certainly willing to pay for it and she said “nope”. She floored me when she said “you have black oxide hardware, right”? I told her yes, and she said she had it pulled up on her screen.

So, in short, bravo Hogue. That’s pretty good customer service and I felt they deserved a shout out.
That is excellent. Ill have to give them a look next time a buy a knife.
 
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