Hogue Customer Service

Joined
Apr 15, 2021
Messages
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This morning I called Hogue customer service concerning a filler tab for the removed pocket clip.

Now mind you they have the entire hardware ensemble for the Deka for $12.95 plus shipping. The kit includes every screw, filler tab, and combo Torx wrench. I explained to her my situation and just needed the filler tab and asked if they could just sell one separately.

She said “why don’t I just mail you one”? I told her I was certainly willing to pay for it and she said “nope”. She floored me when she said “you have black oxide hardware, right”? I told her yes, and she said she had it pulled up on her screen.

So, in short, bravo Hogue. That’s pretty good customer service and I felt they deserved a shout out.
 
I had a good experience w/Hogue customer service too!

Bought a 7" Hogue EX-F01 w/cocobolo scales on it off the Exchange.

Thought the knife was really "pretty" with those scales on it but felt that I needed to spare them from abuse. So, I called Hogue CS to buy some black G10s and the "tool" that comes w/the knife when purchased new which was missing.

It was only a few bucks but the CS rep threw in the "tool" for free even though I offered to pay for it.
 
hogue ex-f01 sig37175 có hai loại, một loại khắc tên elishewitz và một loại khắc chữ sigsauer lý do là gì?
 
why is my hogue ex-f01 sig37175 knife not engraved with the name of elishewitz but only engraved with sigsauer. does anyone know this?
 
I’m not sure it makes a lot of difference. Both knives are very similar and use A2 steel. I wouldn’t worry about it. Hogue still stands behind it.
 
I tried 3 times to get a thumb stud from Hogue. It’s 3 pieces and 3 part numbers. They send only 2 the first times and sent me the wrong part twice. I gave up and modified the wrong part to fit.
 
This morning I called Hogue customer service concerning a filler tab for the removed pocket clip.

Now mind you they have the entire hardware ensemble for the Deka for $12.95 plus shipping. The kit includes every screw, filler tab, and combo Torx wrench. I explained to her my situation and just needed the filler tab and asked if they could just sell one separately.

She said “why don’t I just mail you one”? I told her I was certainly willing to pay for it and she said “nope”. She floored me when she said “you have black oxide hardware, right”? I told her yes, and she said she had it pulled up on her screen.

So, in short, bravo Hogue. That’s pretty good customer service and I felt they deserved a shout out.
That is excellent. Ill have to give them a look next time a buy a knife.
 
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