My wife shopped the heck out these before deciding on the Berkey, so I'm not 100% on some of this. I believe the chromed spout/valve we have was an upgrade and is very good quality. I put it on "finger tight" when I first installed it. It leaked and only required snugging up some to be good to go. This is the ONLY place these can leak. Except...
People that report leaking overnight have overfilled them. I know because my wife also did this! You just have to check the reservoir/bottom half for usage before filling the top half. It will not self-regulate the filtered water level. I suppose this could be a negative to some people, but it's really easy and just part of learning how the system works.
You have to take a lot of Amazon reviews with a grain of salt on just about anything. Pilot error causes something to not work, and the person will ding it as a bad item when it was really their fault.
We have used ours intermittently at a second location. So I am sure we haven't followed proper directions for intermittent use. That said, we've never experienced bad tastes or bacteria (that I know of

). It has only recently started to slow down on flow time (~1 yr), and I believe I need to scrub the main filters to get that back to normal. Have to go look that one up.
One of the tests they recommend is putting red dye in a batch of water. It's pretty cool seeing it come out clear. Don't know what micron level that takes, but it impressed my uneducated self.
My wife bought direct form Berkey. They probably had some special at the time. And we have the Royal (3.25 gal size). We run 2-3 gal/day through it when in use. That size is supposed to serve 2-6 people, and is more than enough for 2 of us. We bought with others in mind.