How do they know I took it apart?

C

cammac

Joined
Sep 3, 2002
Messages
26
I was wondering how knife companies, like benchmade, know that coustomers have taken their knives apart? I thought maybe they looked at the torx heads to see if they were marred, but you could mar them by simply tightening the screw. So assuming that you have not shipped them a box of parts that used to be your knife, how do they know?
 
If you decide to take the knife apart and then find you can't figure out how to put it back together, they'll know. :p

If you take it apart, clean it, adjust something, replace a spring or a screw, reassemble it and go about your business, why would they care? If you send it in to a reliable company with good customer service (like Benchmade) for maintenance later, they won't worry about it.

They only put that in the warranty to weed out guys who mess the knife up by playing with something they don't understand and then expect them to cover damage that didn't come from from problems in materials or manufacture.
 
Yeah Esav, I was thinking along those lines. I just took mine apart to clean it and it was fairly simple. When I got it back together it looked exactly the same as before I took it apart, only cleaner.
 
As a mechanic, I could always tell if a client flipped a washer over and put it on upside down. Look at the marks of a washer. The flat side mating to the case has different marks than the top side that the screw bears down on.

Exposure is another factor. The top side of a washer should be darker, and the bottom is usually lighter from being out of the elements.

Or the client might come in carrying a broken bolt after he tried to 'snug up' a bolt with a 1/2 inch breaker bar.

Can you say 'Easy Out' and 'expensive'?
 
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