How do you get ahold of spyderco?

S

SuzukiGS750EZ

Joined
Dec 30, 2008
Messages
4,563
Been like 4 or so days with no response. Nobody but an operator ever answers a phone. Do they have the week off? Tried email also. I'm leaving for another state in 5 days and was hoping to repair my knife before I go
 
Just sent an email and received a reply within a hour.
 
Don't worry too much sal will probably see this soon. :)
Overall I have had nothing but great experiences with spyderco, but also never needed anything fixed.
 
I guess my messages had to pass through to sal. They took care of me. Stand up company. Hoping to have my sebenza and military with me when I go out of state.
 
I've never had a problem contacting spyderco via e-mail. Charlynn usually gets back to me within an hour or less. In fact, last time she actually told me to email her my phone number and she called a few minutes later to help me with some technical questions/problems. I've never had anything but top-notch communication from spyderco. YMMV, but I think it is important to try to be patient, as Spyderco is a very small company, employee-wise.
 
Hi Suzuki

I never saw the thread until now. Usually Charlynn is good about respnding. Glad you got it resolved. Your name brought back memories of my VTR1000. Ah, the "good old days".

sal
 
I miss my bike. I appreciate the help on the issue. I wouldn't have pushed the issue but I don't want to leave without my spyderco!
 
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