How to repair my knife

Joined
Sep 1, 2020
Messages
6
I brought an expensive knife from moonraker knives and it arrived with the seal broken, the blade had big large sized finger prints all over the blade and when I gently wiped them off there was bad tarnishing underneath and also the knife tip was slightly bent.

https://imgur.com/gallery/H3JPqB0

I contacted Boker and Boker refuse to deal with people directly and moonraker have said they will only do a refund as they have no more of these knifes (frazetta)

I feel gutted because it’s a beautiful knife, I was wondering if the tarnishing (see imgurl link) would polish out? I can probably live with the slight bent tip on the knife.

I can’t ever get another one because Boker no longer sell directly to customers, they signed some kind of exclusive with two uk knife sellers and will only deal with them directly and they refuse to import the frazetta as they say it’s a flipper and they refuse to sell or import flipper knives.

I’ve asked moonraker if they can ship it back to Boker for repair but I’m not very hopeful
 
Flitz?
Mother's Mag Polish?
Mr. Clean "Eraser" and Dawn dish soap in hot water?
Colgate, Freshmint, or Crest, toothpaste on a soft/medium soft toothbrush?
Brasso?
 
The finger prints will polish out. The bent tip is another problem. Someone at the shop you bought it from was admiring he knife and may have bent the tip too. As a Frank Frazetta fan, I would be very unhappy.
 
That blows. Ask the dealer if they can contact boker for a replacement blade.
 
Honestly I’d take the refund and deal with some one who wants your business. That is not good customer service at all.
I could not agree more.

The finger prints is one thing, but the bent tip, no way in hell i would accept that, and neither should you.
 
Try contacting the store again as it appears that that particular knife is in stock. I went through the rigamarole of getting to the check out stage and I would think if it was out of stock it would say so, but who knows.

In any event, if they do not have any in stock and won't/can't get the knife repaired, I would respectfully get my money back. Maybe they could knock off 20 quid and give you a super deal?
 
Send it back. Make sure they compensate you for shipping. It's not hard to find those knives.
 
A bent tip on an expensive knife that was supposed to be new would be absolutely unacceptable to me. I would send it back and make sure they cover the shipping as they sent you a defective product.
 
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