I lost my Gold Membership !

S

stefanschlaegel

Gold Member
Joined
Aug 27, 2002
Messages
204
On May, 1st, I renewed my Gold-Membership with Order-Nr. 66827 - but now I got Knifemaker, without the possibilities of Gold-Membership, e.g. no searching ! Please repair this !
Thank you
Stefan Schlaegel
Erlensee, Germany
 
stefanschlaegel said:
On May, 1st, I renewed my Gold-Membership with Order-Nr. 66827 - but now I got Knifemaker, without the possibilities of Gold-Membership, e.g. no searching ! Please repair this !
Thank you
Stefan Schlaegel
Erlensee, Germany
Click to expand...

Did you pay with a US base credit card or have to do it manually? If by manual It will take some time for Spark to handle, as for the searching, try this link, I use it sometimes more than the internal.
http://www.google.com/coop/cse?cx=011197018607028182644%3Aqfobr3dlcra
 
Right now you are appearing as a registered user. When your Knifemaker Membership gets activated you will be able to search. It doesn't normally take this long, though. Did you snailmail a money order?
 
On the May, 1st, I got this eMail:

"Thank you for ordering from OneStopKnifeShop.com - 12B!

DATE: 1-May-2008
ORDER #: 66827
REFERENCE #: 125000

SOLD TO:
========
Stefan Schlaegel

Your Membership has been activated!

Thank you for supporting:
www.bladeforums.com
www.onestopknifeshop.com"

..and after that (on May 1st !! ) everything was o.k. - but I noticed all the changes today (May, 14th) . I paid with creditcard (Mastercard).
 
You purchased the wrong item - you bought an upgrade from gold to knifemaker membership, instead of renewing your gold membership. I'll charge you the difference and get your membership reactivated.
 
I am angry, now - I was patient before, i think !! You shouldn't tell me stupid, please !!! Don't tell me this is my fault, if this is yours (or the systems)- I am not 6 years old but 63 !- How can you say I ordered the wrong item when I got this email at May, 1st, from you/bladeforums :


"Order Number: 66827

Billing Address:
-----------------
Stefan Schlaegel

Ricarda-Huch-Weg 8
Erlensee, None DE-63526
Germany
+49618371190
stefanschlaegel@yahoo.de

The shipping address is the same as the above address

Comments / More Information


Ordering Instructions




Qty Name SKU Each Sub Total
------------------------------------------------------------------------
1 Upgrade BladeForums.com Gold MembershipBFC-Gold Upgrade $20.00 $20.00 stefanschlaegel
------------------------------------------------------------------------
Sub Total $20.00
Surcharge: No Signature Required $0.00
Surcharge: If an item is out of stock, hold my order until complete $0.00
Tax Total $0.00
Grand Total $20.00

Payment type:MasterCard "

Regards
Stefan Schlaegel
PS It looks now, that the exact status is back - inclusive the feedback/itrades - so far I could see, Thank you !!
 
Last edited:
Yes, if you look at this page:
http://www.1sks.com/store/bladeforums-premium-gold.html

You'll see the membership you ordered - BFC-Gold Upgrade, has the following text:
"Upgrades any Gold Membership to KnifeMaker. Requires an existing Gold Membership before the upgrade."

That's what you bought, as shown in the receipt you just copy-pasted. What you needed to purchase was the BFC-RENEW BladeForums.com Membership Renewal.

I'm sorry you purchased the wrong thing, but that isn't our fault, so please don't be angry with us. I've gotten you corrected and you are now a gold member.
 
Sorry, it was my fault - I didn't read the text below : "Upgrades any Gold Membership to KnifeMaker. Requires an existing Gold Membership before the upgrade." I just read the title: "Upgrade BladeForums.com Gold Membership"
I am not angry any more :D - because there is no reason :confused:
Kind regards
Stefan
 
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