I paid for another member's upgrade...

[SharpByCoop]

Kevin,

I paid to upgrade 'Wangyimeng' to Gold status. My credit card has been charged, under 'SharpByCoop'.

Would you kindly transfer his subscription, please?

Thanks for all,

Coop

 

[Spark]

Order number?

 

[SharpByCoop]

This is what came in my email. Thanks.

Coop

========= GENERAL INFORMATION =========

Merchant : Onestopknifeshop.com-Twelve Bravo Marketing, Inc.
Date/Time : 22-May-2006 08:05:52 AM

========= ORDER INFORMATION =========
Invoice : SharpByCoop
Description : Subscription (cd1516a4f26e9a8d1d0cc424f0ed4f2d)
Amount : 25.00 (USD)
Payment Method : Visa

 

[Spark]

So you tried to pay for someone else using the automatic system? Well, you just extended your membership. I'll have to do some digging to see if I can unravel this.

 

[SharpByCoop]

It's never easy. The plot thickens. Sorry for the extra work.

No good deed goes unpunished...

What should have I done?

Thanks,

Coop

 

[Spark]

Really there's no way to use the automated system to pay for someone else's membership. Only way to do it is call in or use the same method as the international customers.

 

[SharpByCoop]

Any success? What's next?

Thanks,

Coop

 

[Spark]

What membership level were you before? Were you a knifemaker or gold member or what?

Nevermind I figured it out, you were a platinum member, and getting the gold superceded it, causing you to be a gold member. I've got him activated.

 

[SharpByCoop]

Thank you, Kevin. I know this was a pain.

Wangyimeng offers you a thousand blessings....

Coop