- Joined
- Dec 7, 2008
- Messages
- 7,187
My boss got a phone call from a previous customer with a special request. He handed it over to me and told me to handle it.
I called the guy back to get an idea what he was looking for. He described a large maple burl slab that needed to have a natural edge all the way around and really good burl figure. After taking several photos and emailing them with dimensions he kept saying "No, how about a few others to look at". That was when I asked what price range piece was he looking for. He replied "We'll work that out when we find the right piece".
After several emails and lots of photos we found one he liked. Probably one of our nicest maple burl slabs. I told him the price and he said "I wouldn't pay half that amount. I'll just call Harvey (my boss) tomorrow and he will see it my way".
When I told my boss what happened he told me "I probably should have warned you that he is a difficult customer." Next I asked, "Is it ok for me to sell the piece he liked?" He said sure.
I didn't tell him I was going to sell it to knife makers. I stayed late today and cut the slab into knife blocks. The guy just pushed my buttons so I wanted to make sure he wouldn't be able to get the piece of wood.
I cut the slab into double sized blocks and will be listing them tomorrow at a good price in the supplies forum. I hope they sell quick before my boss finds out what I did.
I called the guy back to get an idea what he was looking for. He described a large maple burl slab that needed to have a natural edge all the way around and really good burl figure. After taking several photos and emailing them with dimensions he kept saying "No, how about a few others to look at". That was when I asked what price range piece was he looking for. He replied "We'll work that out when we find the right piece".
After several emails and lots of photos we found one he liked. Probably one of our nicest maple burl slabs. I told him the price and he said "I wouldn't pay half that amount. I'll just call Harvey (my boss) tomorrow and he will see it my way".
When I told my boss what happened he told me "I probably should have warned you that he is a difficult customer." Next I asked, "Is it ok for me to sell the piece he liked?" He said sure.
I didn't tell him I was going to sell it to knife makers. I stayed late today and cut the slab into knife blocks. The guy just pushed my buttons so I wanted to make sure he wouldn't be able to get the piece of wood.
I cut the slab into double sized blocks and will be listing them tomorrow at a good price in the supplies forum. I hope they sell quick before my boss finds out what I did.
If I had any idea how to work with wood I'd buy some, but I wouldn't know where to start.
