Just retired my cqc 15 for a roadhouse after 7 years, before that my cqc 7 was with me for many years. I have other quality knives, but the emerson line is what i rely on and is on my person 24/7.
Recently somehow i lost the thumbstud on my cqc 15 { odd thing was the screw was in my pocket } Called Emerson and asked if i could come by and buy a new one since they are 5 miles from my house, They said sure. went in, and they installed a new thumbstud free of charge and told me to have a nice day.
I have a Strider smf, i really like the knife, it is built like a tank, but i still prefer the Emerson for my EDC.
Thank you Earnest for your fine product.