Ive got an online store, and I send knives to Canadian customers quite often. Delivery is sometimes horribly slow, but they get through eventually. Most of my knives are non-threatening Scandinavian types, suitable for camping, hunting, fishing, woodworking, etc. If its at all reasonable for the type of knife ordered, I mark the customs label woodworking knife. Since the words puukko and tollekniv actually mean woodworking knife, this is the case more often than not.
Last Fall Canadian customs tightened their procedures, and for a while I discouraged any sales into Canada, whether of knives or anything else. Parcels were delayed weeks or months. In October of last year they were reporting a backlog of about 150,000 parcels at the Vancouver clearing station, with delays of 5 weeks.
http://canadaonline.about.com/od/postalservices/a/mailbacklog.htm
Worse still, parcels were sometimes returned without any understandable explanation. Ive learned to deal, and things are getting through again, although its sometimes still slow. (Like a week or three to get to Toronto when I can SEE the skyline from where Im sitting.)
All parcels need the complete address of sender and receiver, written in print not cursive, letters. Times New Roman works. The name of the country must be in all capital letters. (Yes, they are this picky, can you say Mother, may I?) The customs label must be properly completed of course. Dont use quotation marks on the label to indicate the same item as on the previous line. There are two different customs forms (green or white) depending on
how much the parcel weighs and how you are sending it. Be sure you use
the right one.
Even when it was bad, everything was either delivered or returned, so they werent confiscating anything. Ive had things lost in the pipeline for up to six months, but its currently running a week or two to Eastern Canada, and another week or two to Western Canada (different customs center).
The private carriers like UPS have other problems. IMO, the mail is still the
best way in most cases.
I hope this helps.
R
Ragweed Forge
http://www.ragweedforge.com/
"A knifeless man is a lifeless man." -old Nordic proverb