- Joined
- Nov 19, 2010
- Messages
- 400
Hi folks,
I just ordered a Swisstool spirit X for my fishing box, I didn't know much about MultiTools so I did a little research and it seems like Swisstool has a good reputation of good fit and finish, but mine actually arrived like this:
I didn't put any force on the handles, and you can see that they don't line up at all in the closed position, also I found that the stamp (logo) on the pliers is missing on the one that I received:
I watched some revies on youtube and they all have the logo on the pliers, so I'm kinda wondering is this normal for this brand, or did I get a factory second? would it be appropriate to ask for an exchange?
Thanks for viewing and any input is appreciated!
I just ordered a Swisstool spirit X for my fishing box, I didn't know much about MultiTools so I did a little research and it seems like Swisstool has a good reputation of good fit and finish, but mine actually arrived like this:

I didn't put any force on the handles, and you can see that they don't line up at all in the closed position, also I found that the stamp (logo) on the pliers is missing on the one that I received:

I watched some revies on youtube and they all have the logo on the pliers, so I'm kinda wondering is this normal for this brand, or did I get a factory second? would it be appropriate to ask for an exchange?
Thanks for viewing and any input is appreciated!
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