I've got a buddy named Dave who's an insurance adjuster, and he tells a story about a kid who called to copmplain about the car they gave him as a loaner while his vehicle was being repaired:
Dave: "How may I help you sir?"
Kid: "I need a different loaner car"
Dave: "Whats wrong with the one you have?"
Kid: "They gave me a little hyundi sonata"
Dave: "is there a problem with the sonata sir?"
Kid (now agitated): "YES, IT's A %$^&$ SONATA!"
Dave (suppressing laughter) : "Yes sir, but is there anything wrong with the car?"
Kid (more agitated) :"You don't understand, it's a sonata! do you know what I drive?"
Dave: "No sir, I don't have your file in front of me, what do you drive?"
Kid: "I drive a tiburon!"
Dave: "well sir, what's the problem?"
Kid: "I said, I drive a TIBURON!"
Dave: "Yes sir, I heard you, whats the problem with the sonata?"
Kid: "The sonata is lame, people tell me that my Tiburon looks like a jaguar"
Dave (no longer able to supress laughter) :"HaHaHa! Thats wonderful for you sir, but I'm afraid that you're stuck with the sonata untill your tiburon is fixed. Is there anything else I an do for you today?"
Kid: "You don't understand, I said I drive a Tiburon, do you know what that is?"
Dave: "Yes sir, I do, and if there isn't anything else I can do for you, Have a nice day... HaHaHaHa... "click
I just thought I'd share, since at least you've got a valid excuse for complaining
Tony
