Izula warranty.

E

Edcgearreviews

Joined
Jan 23, 2010
Messages
144
Hello,

I am planning on completely stripping the paint off of and fully convexing my Izula. Will this completely void the warranty? Please let me know.

-Matt
 
Long story short, it should not affect the warranty.

Taken from their site can be found here:
http://www.eseeknives.com/warranty.htm

"No Questions Asked Warranty. If you screw it up, break it, or cut it in two with a cutting torch, send it back and we'll replace it. Warranty is transferable. In other words, we warranty the knife no matter how many times it's been traded, sold or given away. We don't ask for a sales receipt, date of purchase or where you bought the knife - No fine print and no hassles. If you have a problem, contact us.

We do not warranty against rust or normal wear and tear. Note: Our knives are made from high carbon 1095 steel. And while 1095 is a top choice for professional cutlery designed for hard use, it will rust and stain if not properly cared for - especially on the cutting edge and around the laser engraving. It is the user's responsibility to keep the blades properly lubricated and cleaned. We suggest using a dry film rust inhibitor such as TUF-GLIDE or TUF-CLOTH."
 
The warranty is in the blade, not the coating :)
Its top notch warranty from top notch guys!
 
Do with it what you want, the warranty covers you.

It does not, however cover the powdercoat. If you dislike it stripped...then you will be stuck buying a new one if you want it coated again. They dont do recoats.
 
Guys have snapped Izulas in half prying open car doors and they were replaced, but yes removing the powder coat voids the warranty.

Just kidding. :D You’ll find the “no BS” warranty ESEE offers is unlike most any warranty out there. I think a good part of it is because Jeff and Mike believe in the products they produce and care enough about their customers to not try and give them the “sorry, no receipt, no return” crap. As though losing a piece of paper changes something.

I have a product of a different brand that broke in use. To return it all I have to do is go back to my “1994” file of receipts (I would have been in elementary school), pay shipping both ways (which will be more than the cost of a replacement) and wait 9-12 weeks. It’s easy to say “Lifetime Warranty” it’s another thing to back it up. Thanks Jeff and Mike. :D
 
Wow. I am impressed by that. Most of my warranty experiences with bigger companies have been sub-par, so this is good to hear.
 
We don't warranty "wear and tear" so if you wear the coating, dull the edge or get any rust then we don't cover that. If you break it, bend it or otherwise screw it up then we take care of you.
 
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