- Joined
- Jan 11, 2007
- Messages
- 1,544
Well I'm probably hallucinating, but didn't I see a thread a few years ago where lots of people who had ordered Hakw's from K-5 were waiting months, and in some cases years, without word about their ordered (and PAID FOR) hawks?
I contacted Eddie at K-5 months ago to ask about availability - "no problem, we just got a bunch in" was his response. I called back a couple weeks later, ordered it with a credit card, and was told it would be "on the way!"
Well...2 months later, after hearing nothing in response to emails OR phone calls, Eddie answered the phone..said he had had a family emergency... apologized and said "I'll get it right out...let me know when it lands!"
That was a month ago...still no hawk...no word...this is ONE POOR WAY TO DO BUSINESS - doesn't matter much if you have a great product, when you treat your customers like they don't matter....
Sad....very sad....
I contacted Eddie at K-5 months ago to ask about availability - "no problem, we just got a bunch in" was his response. I called back a couple weeks later, ordered it with a credit card, and was told it would be "on the way!"
Well...2 months later, after hearing nothing in response to emails OR phone calls, Eddie answered the phone..said he had had a family emergency... apologized and said "I'll get it right out...let me know when it lands!"
That was a month ago...still no hawk...no word...this is ONE POOR WAY TO DO BUSINESS - doesn't matter much if you have a great product, when you treat your customers like they don't matter....
Sad....very sad....