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The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details: https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is$300$250 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
Kailash HSI...the origins
- Thread starter ronie1988
- Start date
Kailash Blades
Knifemaker / Craftsman / Service Provider
- Joined
- Nov 21, 2015
- Messages
- 1,085
It's a big part of the magic that's for sure 
- Joined
- Jun 21, 2023
- Messages
- 17
100%. I placed my first order from Kailash about a month back. I have received two updates with pics of the progression since. Not only is this superb customer service but it highlights the craftsmanship going into the piece and forms an early connection between buyer and seller.It's a big part of the magic that's for sure
Such a "next level" way of keeping the customer engaged and aware of how things are going.
This is innovative stuff, and I appreciate it from both a customer and business perspective. Must be time consuming to send out these updates etc and its not even necessary for you guys to do it.
But its a real class act. Hats off to you!
As a customer I have been so impressed at every interaction I have had with Kailash.
It's truly standard setting stuff.
Outstanding!
Kailash Blades
Knifemaker / Craftsman / Service Provider
- Joined
- Nov 21, 2015
- Messages
- 1,085
Glad you're liking the updates!
When I first started working in Nepal I was blown away by how big the mismatch was between the way the blades were being made and the way they were being sold. They were purchased online from standard stock models with no makers marks just like factory made item. In reality though they were being hand forged by a single craftsman and often made to order. It seemed there was no connection between the process and the customer and it felt like a unique advantage of nepalese manufacture that was being ignored. When we started up Kailash the goal was to make that connection between maker and customer as strong as possible and the updates are a great way of achieiving that
It can be a bit tricky to organise sometimes but it has pushed us to develop smart systems for dealing with it in our usual workflow. There's also been hidden advantages- if we make a spec error it usually gets caught by the customer in an update before we ship it. It also can help us with evidence for shipping claims if something is lost in transit.
When I first started working in Nepal I was blown away by how big the mismatch was between the way the blades were being made and the way they were being sold. They were purchased online from standard stock models with no makers marks just like factory made item. In reality though they were being hand forged by a single craftsman and often made to order. It seemed there was no connection between the process and the customer and it felt like a unique advantage of nepalese manufacture that was being ignored. When we started up Kailash the goal was to make that connection between maker and customer as strong as possible and the updates are a great way of achieiving that
It can be a bit tricky to organise sometimes but it has pushed us to develop smart systems for dealing with it in our usual workflow. There's also been hidden advantages- if we make a spec error it usually gets caught by the customer in an update before we ship it. It also can help us with evidence for shipping claims if something is lost in transit.
