- Joined
- Dec 24, 2003
- Messages
- 1,390
Crisis situations oftentimes bring about opportunities... Recently, Uncle Bill related that the kamis needed work, and were concerned. A slew of special projects, a "kami free for all", and other initiatives have probably put them at ease for the time being.
Do take my criticism as being positive input... I feel that the kamis might have "made their own sandwiches", so to speak! :footinmou BirGhorka might just have a meeting, and praise the kamis for the work they are doing now, the special projects being done as commissioned, etc. They might be requested to try making non-habaki style bolsters for a while, use Devangari initials instead of the 'tacky' "L.B.", etc., putting the cho where it was placed previously, and maybe even consistently putting a convex edge on the blades.
H.I.'s forte has always been great customer service along with a great and time tested product. I feel that if the kamis stuck to the basics, they would have more financial opportunities, and a new impetus would permeate their shops. I personally am looking very much foward to receiving a recently ordered Chitlangi, and seeing what the "kami free for all" brings us!
I must admit that I was at times questioning why simple instructions and requests were met with problems on the "other end" of H.I. I've seen e-mails of crystal clear instructions sent by Uncle Bill to Nepal, and have read the replies.
I now understand why Uncle Bill dislikes special orders, but at the same time trust that certain getting back to basics initiatives will be adopted as Uncle Bill has recently directed.
BTW; the days are rolling by... When will the first "kami free for alls" be arriving?
Dan
Do take my criticism as being positive input... I feel that the kamis might have "made their own sandwiches", so to speak! :footinmou BirGhorka might just have a meeting, and praise the kamis for the work they are doing now, the special projects being done as commissioned, etc. They might be requested to try making non-habaki style bolsters for a while, use Devangari initials instead of the 'tacky' "L.B.", etc., putting the cho where it was placed previously, and maybe even consistently putting a convex edge on the blades.
H.I.'s forte has always been great customer service along with a great and time tested product. I feel that if the kamis stuck to the basics, they would have more financial opportunities, and a new impetus would permeate their shops. I personally am looking very much foward to receiving a recently ordered Chitlangi, and seeing what the "kami free for all" brings us!
I must admit that I was at times questioning why simple instructions and requests were met with problems on the "other end" of H.I. I've seen e-mails of crystal clear instructions sent by Uncle Bill to Nepal, and have read the replies.
I now understand why Uncle Bill dislikes special orders, but at the same time trust that certain getting back to basics initiatives will be adopted as Uncle Bill has recently directed.BTW; the days are rolling by... When will the first "kami free for alls" be arriving?
Dan
