Kershaw Volt II: Broken Torsion Bar (Speed Safe)

au5t3n5

au5t3n5

Joined
Dec 13, 2009
Messages
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So I got a Kershaw Volt II not too long ago, just about 3 weeks ago (when I got it made a review here: http://www.bladeforums.com/forums/showthread.php/865336-Volt-2-Review-My-First-Kershaw!). I was opening it today and heard a snapping noise and then all of a sudden the speed safe assist just wasn't as strong as it used to be. Barely pushed the knife more than halfway. So, naturally, I took the knife apart to see what happened, and to my surprise, the torsion bar has cracked.

SDC13182.jpg


A little closer.

SDC13183.jpg


Also something that caught my attention was one of the screws was stuck in place. Not stuck with loctite or anything, the hex nut on the back end seemed to be somehow glued to the end of the screw, so while you can physically move the screw counter clockwise, the little nut attached to the back end prevented it from actually going anywhere. The nut actually sits flush with the end of the screw... I took a picture of it, it doesn't show much though. I think this problem only pertains to my particular knife...

SDC13184.jpg


I don't know how I will fix the handle problem, as there is no real part to replace, but do you think Kershaw will send out a new torsion bar? I have heard of their legendary service, but I don't know if they are stingy with their torsion bars like Benchmade is stingy with their omega springs. I don't think so though.. Anyone get sent out a replacement torsion bar without having to send in their knife?


Besides these issues, the knife serves wonderfully. A great inexpensive user.

I'm going to contact them today. Thought I'd post this to share. So please, no flaming about me bringing problems here to hate on Kershaw. Just a post to let people know that I personally have has a torsion bar break on me just like others have had axis locks break on them. That is all.
 
http://www.kershawknives.com/contactus.php?brand=kershaw
I don't think they stock parts for their made China line. But you can send it in and they will send you a new one.

They are more than happy to send you torsion bars any other part but the blade for their made in the USA knives.

Try the link and request what need on the warranty service pull down, they might stock what you need now. It looks very close to a Leek torsion bar to me.
 
you can go to kershaw's website and go to the warrentee page and you can request replacement parts(torsions bar, screw sets, clips) specific to your model and they will mail them to you. You may try taking a rubber band and hold it tightly against the nut thats moving and see if you can back the screw out then.
 
I sent in a request for parts. I'll update the thread and let you know if they have the parts for this particular knife as it is made in China.
 
It appears they do not have the parts in stock and I need to send in my knife. That probably is the same issue for all their knives made in China.
 
Kershaw will fix it up for you or send you a new knife. As far as sending you parts, the only thing they will not send (In my experience) is a blade, I keep my old torsion bars and pocket clips (Plus other various parts) when I replace them and have ~7 torsion bars and 2 clips in my knife repair kit. They will send you pretty-much anything you ask for and toss in a torx driver. :D
 
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