First I will say that Kershaw will probably replace your broken part free of charge. They have great customer service. Secondly, I have owned several assisted opening knives a couple being Kershaw. Only two have safeties. One was a Kershaw and it kept engaging on its own so I removed it. The other is a Benchmade and I have never used it. My other assisted knives do not have safeties. I have never had a problem with one accidentally deploying.
I have been happy with the quality of all of my american made Kershaw knives. I have never bought one of their off shore knives so I can not comment on them. I bought my first ZT a couple months ago and there is no comparison when it comes to the quality. The ZT is much more solid at least than the Kershaw knives that I have. It also costs quite a bit more.
I am sorry to say that model of Kershaw has been discontinued and we no longer carry any parts to repair it. If there is a manufacturing defect on your knife, you have the option of sending your knife in for evaluation. Based on the results of the evaluation, we may elect to offer a voucher for the full MSRP of your Kershaw. The voucher value can then be applied toward the purchase of a current model production Kershaw directly from us.
If you decide to send your knife to us, please follow these steps.
1) Wrap your knife safely and securely to prevent the blade from being damaged in the shipping package. Include in the shipping package your safely wrapped Kershaw with a filled out copy of the "WARRANTY AND SHARPENING REQUEST FORM You can locate and print the form at our website, under the WARRANTY link of our home page at
http://kershaw.kaiusaltd.com/warranty/process-claim
2) Please send ATTN: WARRANTY DEPARTMENT to 18600 SW. Teton Ave. Tualatin, OR 97062.
We suggest acquiring a tracking number for your shipment to verify it is delivered at our facility. Allow up to four weeks for processing and return delivery. We will pay the cost of shipping the merchandise back to you when we have completed our process with your knife(s).
Best regards,
Teresa Urzua
Warranty Services - Kai USA Ltd.
Kershaw Knives, Zero Tolerance Knives & Shun Cutlery
The full MSRP probably isn't anywhere near what they're selling for if one could even find them.